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CIPS L5M9 Operations Management LO1 Study Questions and Answers 100% || Graded A, Latest (2024) || Certified!!!
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Operations Management - The processes of managing the resources and processes involved in the acquisition and transformation of inputs and the distribution of outputs. Five Key Performance Dimensions / Performance Objectives - Slack and Brandon-Jones - 1. Quality 2. Speed 3. Dependability 4. Flexibility 5. Cost Quality - Producing products and services that satisfy customer needs. Speed - Ensuring a short lapse of time between when orders are made and fulfilled. Dependability - Producing products that are reliable and consistent. Flexibility - Adapting to changes in demand or marketplace changes. Cost - Producin
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