NCE - Counseling and Helping Relationships (Practice Questions)fully solved 2024/2025

NCE - Counseling and Helping Relationships (Practice Questions) Symptoms of professional burnout consist of fatigue, headache, insomnia, depression, anxiety, or boredom, among others. When does burnout in counselors and help professionals occur? A) When countertransference is not managed. B) When counselors become desensitized to client issues C) When counselors are overworked D) When clients regularly cancel or don't show. - correct answer C) When counselors are overworked. Robert Carkhuff wrote Toward Effective Counseling and Psychotherapy, a book wherein he discovered that therapeutic interventions did not always have a long-term positive impact on clients. Carkhuff also created a five-point empathy scale, designed to measure what? A) Counselor's ability to accurately reflect B) Effectiveness of counselor C) Defensiveness of counselor D) Adequate structuring of sessions - correct answer B) Effectiveness of counselor Reflection is a practice where counselors acknowledge the meaning behind a client's words. Why do counselors use reflection in sessions? A) To help the clients understand underlying emotions B) To provide advice C) To set goals for sessions D) To allow for silence - correct answer A) To help the client understand underlying emotions Carl Rogers believed three core conditions must exist for effective counseling. What are those conditions? A) Trust, empathy, and kindness B) Empathy, positive regard, and kindness C) Genuineness, trust, and congruence D) Empathy, positive regard, and congruence - correct answer D) Empathy, positive regard, and congruence Positive interactions help develop the therapeutic relationship and encourage clients to meet their goals. What are the four stages of a positive interaction in counseling? A) Exploration, consolidation, planning, and termination B) Initiation, clarification, structure, and relationship C) Initiation, consolidation, planning, and termination D) Exploration, clarification, planning, and relationship - correct answer A) Exploration, consolidation, planning, and termination Relationship building is the beginning process of the client-counselor relationship. What are the phases of relationship building? A) Introduction, goal setting, resistance and change B) Initiation, clarification, structure, and relationship C) Exploration, clarification, planning, and termination D) Clarification, consolidation, structure, and relationship - correct answer B) Initiation, clarification, planning, and termination When does negative transference occur? A) When counselors project feelings onto clients. B) When clients project feelings toward another person in the past onto the counselor. C) When multiple roles exist between a therapist and a client. D) When clients become angry or hostile toward counselors - correct answer D) When clients become angry or hostile toward counselors. What are the differences between substantive advice and process advice? A) Substantive is non-directive; process is directive. B) Substantive is directive; process is encouraging.