AHLEI Managing Housekeeping CORRECT SOLUTIONS

AHLEI Managing Housekeeping CORRECT SOLUTIONS what are the three basic service level categories of hotels? - ANSWER economy, midmarket and luxury which of the following is true? - ANSWER housekeeping labor expense may be higher for suite hotels than for other properties in the mid-range service category which of the following is most likely to change of the general manager restructures the management team and changes reporting relationships among departments? - ANSWER organizational chart which of the following hotel departments is front-of-the-house - ANSWER food and beverage department the hotel division is responsible for accumulating operating data and compiling financial statements is the: - ANSWER accounting division each night, the front office department produces a report that lists rooms occupied that night and indicates guests who are expected to check out of the following day. This document is called: - ANSWER an occupancy report what type of maintenance is initiated based on work order? - ANSWER scheduled maintenance a work order system is used to: - ANSWER communicate needed repairs to the maintenance department