RD Exam 2024: Jean Inman Study Guide Domain 3 Questions and Answers 100% Correct

RD Exam 2024: Jean Inman Study Guide Domain 3 Questions and Answers 100% Correct what is the difference between policies & procedures? - Answer- policies are the general decision making guidelines (the "why") procedures are a sequence of activites specific to daily operations (the "how") RE: emergency preparedness what is the table top drill? - Answer- simulated emergency situation to test emergency plans RE: organizing and staffing a narrow span of control is where: - [more/less] levels are created - [more/less] managers are needed - needed with newly hired personnel - Answer- - [more] levels are created - [more] managers are needed - needed with newly hired personnel RE: Staffing schedules what is a production schedule? - Answer- time sequence of events required to produce a meal ***basically, what to do when.*** RE: Staffing schedules what is a master schedule? - Answer- an overall plan basis for developing weekly schedules RE: Staffing schedules what is a shift schedule? - Answer- shows staffing patterns for particular operation RE: Staffing schedules what is are absolute FTEs? - Answer- minimum number of employees needed to staff the facility. ***counts productive hours aka hours actually worked*** RE: Staffing schedules what are adjusted FTEs? - Answer- take into account the benefit days and days off. RE: Staffing schedules What is the formula for: FTEs/year - Answer- FTEs/year: labor hours worked that year / 2080 RE: Staffing schedules How do you determine the actual number of employees needed. - Answer- # of FT positions x 0.55 = # of relief workers needed to cover a year ie: 20 FT positions x 0.55 = 11 relief workers therefore total number of employees needed = 20+11= 31 NOTE: the 0.55 came from: 365 (days per yr) - 129 (benefit days/days off) = 236 days remaining that employees are generally available to work. --> 129/236=0.55 NOTE#2: another way to do it multiply the number of FT positions x 1.55. --> ie: 20 x 1.55 = 31 Re: staffing schedules how many FT workers ' days off can 1 relief worker cover? (consider employees work 5 days and have 2 days off) - Answer- 5/2=2.5 1 relief working can cover the "days off" of 2.5 FT workers each week. RE: Productivity how do you find the number of meals per hour - Answer- # meals produced / # of hours worked RE: Work Simplification work simplification procedures look at the [smallest/broadest] parts of the job - Answer- smallest RE: Communication what is a "downward" organizational communication channel - Answer- from department head down through the ranks of workers (chain of command) -uses procedural manuals and policy statements RE: Motivational theories and strategies --> Maslow's Hierarchy of needs