CMN 003V Final Exam Questions With 100% Correct Answers

CMN 003V Final Exam Questions With 100% Correct Answers True or False: There is various definitions of leadership because we can't agree what is its exactly. - answerTrue What do all the different definitions of leadership incorporate? - answerThe ability to direct or influence other's behaviors thought towards a productive end. What 3 leadership qualities do strong leaders have? - answerVision (the ability to picture a new or different reality from what currently exists for the group), initiative (uses change, adaption and growth as a means of group's survival or as transformative rather than a threat to their power or stability), and charisma (generate a positive image that motivates others, persuades with this charm). Leaders have strong _____ skills. They listen passively/actively and make their audience feel like they are the _______ in the room. - answercommunication, actively, most important person Unethical leaders use communication tactics like...? - answerbullying, harsh criticism, name calling gossip, slander, personal attacks and threats What is Macvalienism? - answerUses deceit, flattery and exploitive measure in a strategic way in order to achieve desired ends. True or False: There is strong support that shows that men and women lead differently. - answerFalse True or False: The idea that men and women have different leading styles is still held widely with the public. - answerTrue Name the 4 group processes that shape a group's decision and effects how group's discuss and arrive at conclusions. Describe each. - answer1. Groupthink (a problem in which group members strive to maintain cohesiveness and minimize conflict but they do so by refusing to critically examine ideas, analyze proposals, or test solutions -- sacrifices growth to maintain the status quo) 2. Cognitive forces (group member's beliefs or thoughts) 3. Psychological forces (refer to group member's emotions, attitudes, motives, and values) 4. Social forces (group's standards for what behaviors influence decision making , the norms of the group). What are the six steps of problem solving? - answer1. Identify the problem (establishes clear and necessary problem) 2. Analyze (helps determine the problem's scope and other related factors) 3. Generate solutions (brainstorming and defining criteria for future solutions -- groupthink can occur here, especially if the group doesn't respect or consider everyone's ideas) 4. Evaluate options 5. Implement solutions (putting into action the decision the group has made) 6. Assess the results (requires evaluation the success or effectiveness of the solution that was put into action and is needed to figure out the groups next steps and future problems) In 1959, social psychologists, ___ and ____, found that power is divided into ___ (number) of forms. - answerFrench and Raven 5 In work situations, the person with the valued knowledge is the person people ___ and _____. - answerrespect and often to refer to for help True or False: Expert power alone can help a person move through organizational levels. - answerFalse Possession of expert power is often seen as a stepping stone to other sources power such as ____ power. A person may be promoted to a higher position due to expert power, leading to _____ power. - answerLegitimate Referent power comes from a person's ______ or ______. - answerperceived attractiveness or worthiness Referent power is derived from the ____ relationships that a person cultivates others in the organization. - answerinterpersonal Referent power comes from what leadership quality? - answerCharisma Legitimate power comes from the belief that this person has rights or titles such as ______, _____, etc. - answerright, titles, manager, parent, etc. Legitimate power is also known as ____ power. - answerPositional Legitimate power is unstable and unpredictable. Why? - answerIf you lose the tittle of the position, the title can disappear with it, especially if that's what you relied on for power. Reward power supports legitimate power and results from a person's ability to ____ another for their compliance. - answercompensate Using the definition of reward power, describe what would occur after this statement. "An employee is likely to respond favorably to orders and directions if he or she receives _____ (provide some examples)." - answera tangible reward such as a pay raise or better job assignment Name some intangible rewards at work. - answerVerbal approval, encouragement, and praise If reward power is used effectively, it can greatly motivate others. What happens if it is used improperly (like favoritism)? - answerDemo