CMN 003V Final Exam Questions With 100% Correct Answers

CMN 003V Final Exam Questions With 100% Correct Answers how do most people deal with conflict? - answermost people deal with conflict by being in denial. this can cause the problem to last days weeks months and even years as it is the most common problem when it comes to resolving conflict. what is conflict? what are the steps to dealing with conflict? - answerconflict is when one person has a need of the another person and that need is not being met. resolution of conflict starts here and the first step one of this process is the need being expressed. the second step if to find out if the need can or cannot be met. if the need can be met then there is resolution, if the need cannot be met then there is negotiation or management of conflict what is management of conflict? - answersulking, withdrawing, getting sick, gossiping, silent treatment, backstabbing, shouting, blocking, being aggressive, getting angry are some of the ways people deal with conflict describe toxic people, stress and the idea of control - answertoxic people defy logic, some are blissfully unaware that they have a negative impact of those around them and other seems to have a satisfaction from creating chaos and pushing people buttons create unnecessary complexity strife and worse of all stress - about 50% of individuals deal with bullying or a toxic coworker- these people can affect productivity and health stress can have a lasting negative impact on the brain which is not good. most stress is identifiable - for example if your foundation needs a big grant and your stressed for that that is okay stress but its the unexpected sources that take you by surprise and are not okay such as a coworker that drains all your energy when your around. controlling this you need to have an approach that enables you across the broad to control what you can and cant eliminate - the important thing to remember is that you are in control what are the 8 steps of dealing with toxic people? - answerhow to deal with toxic co- worker: 1. set limits - especially with those who complain often. complainers and negative people are bad news because they wallow in their problems and dont focus on solutions- they want people to join pity party to feel better about themself people often feel forced to listen to their complaining because they dont wanna seem as rude but theres a fine line between being a sympathetic listener and getting sucked into their emotional spiral- you can control this by setting limits and distancing yourself when necessary- great way is to redirect convo on complainer in how they plan to fix t