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APHR Study Questions/Terms HR Operations - Answer ️️ -focus on business issues and the human resources functions anticipating and planning for change HR actives cover? - Answer ️️ -everything an organization uses to affect employee behaviors 5 steps in the lawmaking process - Answer ️️ -Draft a Bill, Debate, Voting, Referral to another chamber, and final actions Who can draft a bill? - Answer ️️ -Anyone, only member of congress may introduce it into legislation Once a bill reaches the floor what is determined? - Answer ️️ -procedures ( conditions and time allotted) After the debate the bill is? - Answer ️️ -passed or defeated by voting membership Once a bill is passed, it is? - Answer ️️ -referred to another chamber. The second chamber can? - Answer ️️ -approve, modify or reject a bill After the house and senate accept the bill it is sent to? - Answer ️️ -the president What three actions can the president take on a new bill? - Answer ️️ -1. sign the bill into law 2. vetoes it 3. if no action is taken for ten days while congress is in session, it becomes a law. If congress adjourns its second session and the president takes no action, it is? - Answer ️️ - pocket veto- legislation dies Over ride veto- - Answer ️️ -Over ride president decision, 2/3 vote of members who are present Grass roots - Answer ️️ -active involvement in the legislative process at a hands on level 3 functions of a typical business? - Answer ️️ -Operations, Marketing & Sales, and Finance & Accounting Treasury Duties - Answer ️️ -financing an investing companies money Controller - Answer ️️ -Monitor revenue, income and expenses 4 types of budgets - Answer ️️ -Incremental, formula, operating and captial Incremental Budget - Answer ️️ -looks at prior budget for new funding, looks at each items budget expense to make plan for next period Formula Budget - Answer ️️ -overall cost applied to calculate increases in the next budget, new budget starts at zero; without considering prior expenses Operating Budget - Answer ️️ -focuses on the budget income statement and its supporting components and schedules Capital Budget - Answer ️️ -plan to finance long term fixed assets such as facilities and equipment Straight line depreciation method - Answer ️️ -expense is assumed to be incurred in equal amounts over life of asset accelerated depreciation method - Answer ️️ -expense is assumed to be incurred in decreasing amounts over life of asset ROI= - Answer ️️ -gain from investment- cost of investment/ cost of investment 3 Historic HR Roles - Answer ️️ -Advisory, Service and Control 3 Current HR Roles - Answer ️️ -Administration, Operational and Strategic 3 types of organizational structures - Answer ️️ -centralized, decentralized and organizational 4 types of organizational structures - Answer ️️ -Functional, Divisional, Customer Focused and Matrix Functional Structure - Answer ️️ -org chat arranged by function/department Divisional Structure - Answer ️️ -org chat separated by product, group, market, region Customer Focused Structure - Answer ️️ -org chart based on customer needs Matrix Structure - Answer ️️ -Dual chain of command- report to more then one person 2 types of reporting relationships - Answer ️️ -line management and staff management Line management - Answer ️️ -responsible for reaching company goals, making money and operations Staff Management - Answer ️️ -Contributes to efficiency and maintenance of organization ( HR, FINANCE, ACCOUNTING) Cost Leadership Strategy - Answer ️️ -meet customer needs for quality at low cost Product Differentiation Strategy - Answer ️️ -offer unique products and services ( higher cost) 5 Management Responsibilities - Answer ️️ -1. Planning 2. Organizing 3. Coordinating 4. Directing 5. Controlling Org life cycle stages - Answer ️️ -introduction, growth, maturity, decline and shakeout. Core Competency - Answer ️️ -organizations unique capability or strengths to create value and be different from competitors Objective - Answer ️️ -major initiatives company will take to achieve each goal strategies - Answer ️️ -means by which an objective is achieved Tactics - Answer ️️ -detail of the steps to carry out a strategy Critical Success Factors - Answer ️️ -activities an org must perform extremely well to achieve mission and goals Higher Unemployment more? - Answer ️️ -skilled workers looking for jobs Matures - Answer ️️ -born prior to 1945 boomers - Answer ️️ -. workaholics Sandwich - Answer ️️ -Late Boomers, caring for children and parents Generation X - Answer ️️ - Team, time off valued, want trustworthy bosses Generation Y - Answer ️️ -born after 1980, technically driven, focus on being individual, may look for non traditional career paths Balanced Score Card - Answer ️️ -robert kaplan and david norton 1992. management tool for organizational development and incentive programs 4 parts of a balanced scorecard - Answer ️️ -1. financial

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