MHA 702 Test 2 Questions and Answers 100% Solved

MHA 702 Test 2 Questions and Answers 100% Solved A healthcare manager must cultivate a genuine open-door attitude towards employees and must exhibit the downward orientation that says although a member of management the department manager's primary concern must be for the organization's clientele and the employees who provide services. True To ensure that all employees are valued for what they can contribute. A manager's task is Workers in a healthcare organization with a broad range of educational backgrounds and sophistication. Ex: Food service personnel without specialized skills or training and a dietician with a master's degree Ex: variations in work ethic, a lazy person or an over achiever Heterogenous Work Group Speaks of the belief in participation, but in practice only superficially tolerates it. A consultative manager is usually honest and well intended but can rarely relinquish enough control to allow an employee to reach their full potential. A Consultative Manager Was largely authoritarian where the boss was the only person in charge and was to be obeyed without question. The top manager was likely the owner or principal stockowner in the organization. Management at the start of the 1900's A 20th-century phenomenon. Began in the 1930's and continued steadily throughout the 1940's and 1950's. The Human Relations Movement in management is True Today many managers have been educated specifically for management