NBHWC Questions And Answers Graded A+
Preparing for a coaching session (3) 1. Prepare 2. Get Present 3. Get curious Qualities of an authentic + nurturing coaching relationship 1. Co-constructed 2. Encouraging, compassionate, caring 3. Authentic inquiry + reflections How to develop an authentic + nurturing coaching relationship 1. Communicating genuine confidence in client's success 2. Keeping the focus on what the client wants (vs. what they do not want--approach motivation vs avoidance motivation) 3. Listening for the client's needs 4. Telling the truth, using courage + kindness 5. listening to your intuition NBHWC Questions And Answers Graded A+ unconditional positive regard being completely accepting towards another person, without reservations -Carl Rogers (meeting them where they are) Coaching program guidelines Phase 1: Prospect stage (welcome, intro coaching, payment + fees) Phase 2: Program Startup (COACHING AGREEMENT, expectations, prepare, explore assessments, 3 mo goals, vision, action plan) Phase 3: Ongoing coaching program Phase 4: Coaching Program Close (explore reasons why, reflect + encourage, express gratitude) Establishing trust + rapport Requires: holding unconditional positive regard, showing empathy, being a humble role model, slowing down, under-promise + over-deliver, allow client to find answers, maintain confidentiality, be authentic Flow of Initial Coaching Session 1. Welcome and thank you. 2. Thank client for completing assessment. 3. Introduce yourself. 4. Review Session Agenda and get agreement 5. Explain coaching 6. Talk through confidentiality 7. Record keeping 8. Establish Coaching Contract The Coach Model is to.... Inspire and Advocate Design Thinking Coach honors the principles of design that rely on: empathy, optimism, Collaboration, Experimentalism Time Management in the 1st coaching session 1/3 of the foundation session should be devoted to addressing each of the topics **order can be adapted to your preference** Wheel of life the intent is to gain awareness and to eventually move into the direction of a more balanced wheel instead of a jagged one Awareness Coaching (TMSA) Thanks Motivation Successes + Strength Assessment Wellness Vision Beginning of the coaching process; what they want it to look like (Write it, visualize it, or speak it) **complete in the present tense using I AM statements** Identifying the Gap Decisional Balance! Where are they vs where do they want to be. What are the costs of changing + what are the benefits of changing Time Management of a 30 min session Session Opening - 7% (2 minutes) Weekly Goal Review - 20% (6 minutes) 3 Month Goal Review - 7% (2 minutes) Generative Moment - 40% (12 minutes) Goal Setting - 20% (6 minutes) Session Close - 6% (2 minutes) Mindful Listening Noted as the most important of all coaching skills Weekly Goal Review -Start with the positive! -Address challenges and stay away from judgement -Be the Ally not the Adversary1 -Identify strengths! -Affirm, affirm, affirm -Identify their % of success --Work with clients to set goals at least 60% of the time. If goal achievement is consistently less than 60%, the goal may be too ambitious. If goal achievement is consistently greater than 80%, the goal may not be sufficiently ambitious.1 3 Month Goal Review -Monthly -Validate the relevance and make sure the weekly goals are in line with the larger vision of where they are going. -What was the best learning/growth experience? -What is the level of commitment? -AFFIRM the clients strengths, abilities or growth. Generative Moment -Moments when clients are aroused along the path of change and growth. -These moments revel underlying needs and can be recognized by the "strength of their
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