CPI Post Test Review with Complete Solutions

CPI Post Test Review with Complete Solutions What are the levels of crisis development/behavior levels in the Crisis Development Model? -Answer-1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction What are the staff attitudes/approaches in the Crisis Development Model? -Answer-1. Supportive 2. Directive 3. Physical Intervention 4. Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? -Answer- Identify responses most appropriate to prevent escalation or de-escalate crisis situations. Complete the verbal escalation continuum. -Answer-1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction Describe three reasons you should use the Supportive Stance. -Answer-1. Communicate Respect 2. Non-Threatening 3. Maintain Safety