CPI Post Test Review Questions and Answers Graded A+
CPI Post Test Review Questions and Answers Graded A+ What are the levels of crisis development/behavior levels in the Crisis Development Model? 1. Anxiety 2. Defensive 3. Risk Behavior 4. Tension Reduction What are the staff attitudes/approaches in the Crisis Development Model? 1. Supportive 2. Directive 3. Physical Intervention 4. Therapeutic Rapport What is the value of learning the four levels and corresponding staff attitudes? Identify responses most appropriate to prevent escalation or de-escalate crisis situations. Complete the verbal escalation continuum. 1. Questioning 2. Refusal 3. Release 4. Intimidation 5. Tension Reduction
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