CPI Training Test Questions and
Answers 100% Pass
what are the core values of CPI ✔✔Care, Welfare, Safety, and Security for all involved.
Core value of CPI- CARE ✔✔demonstrate respect, maintain dignity, and being nonjudgmental
and empathetic.
Core value of CPI- WELFARE ✔✔provide emotional and physical support and always consider
the client's best interest.
Core value of CPI- SAFETY ✔✔protect human rights and reduce and manage risks.
Core value of CPI- SECURITY ✔✔maintain a safe, effective, and therapeutic relationship that
relies on collaboration.
Aggression ✔✔the outward expression of anger. Yelling, grunting, verbalizing....
Violence ✔✔the physical expression of anger. throwing desks at people. Punching....
,Key Learning Objective of CPI ✔✔Identify behaviors that indicate an escalation toward
aggression and violent behaviors. Take measures to AVOID escalation and to decelerate the
crisis situation.
Crisis Development Model ✔✔Behavior levels and the staff attitudes/approaches in response.
The ANXIETY behavior level ✔✔individual demonstrates changes in behavior. wringing hands,
sweating, rocking, talking rapidly.
The DEFENSIVE behavior level ✔✔individual is starting to lose rationality. Responses are
disproportionate. sewaring, posturing, throwing items off table.
The RISK behavior level ✔✔individual is demonstrating behaviors that put himself or others at
risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level ✔✔individual demonstrates a decrease in
emotional and physical energy. Increase in RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY ✔✔Supportive
Supportive approach in response to an individual's anxiety ✔✔Offer support, empathy, and tools
you may know that will help them to become calm. Ask and listen to what the person has to say.
, Staff Attitude/Approach to Defensive Behaviors ✔✔Directive
Directive approach in response to an individual's defensive behaviors ✔✔DECELERATE an
escalating Behavior. Offer choices. set limits, give opportunities, remain calm. Use visuals,
reduce conversation, and utilize first/then strategies. MANAGE the environment to REDUCE
risk.
Staff Attitude/Approach to Risk Behaviors ✔✔Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors ✔✔Disengagement and or
holding strategies to manage a risk behavior. Continuously assess the behaviors and risks. Use
least restrictive responses. Response must be proportionate and reasonable. EX. barriers,
removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION ✔✔Therapeutic Rapport
THe approach of THERAPEUTIC RAPPORT in response to an individual's tension reduction.
✔✔re-establish communication. Express you still care about the individual. Debrief after the
crisis with the individual and the staff separately. Provide coping skills
Answers 100% Pass
what are the core values of CPI ✔✔Care, Welfare, Safety, and Security for all involved.
Core value of CPI- CARE ✔✔demonstrate respect, maintain dignity, and being nonjudgmental
and empathetic.
Core value of CPI- WELFARE ✔✔provide emotional and physical support and always consider
the client's best interest.
Core value of CPI- SAFETY ✔✔protect human rights and reduce and manage risks.
Core value of CPI- SECURITY ✔✔maintain a safe, effective, and therapeutic relationship that
relies on collaboration.
Aggression ✔✔the outward expression of anger. Yelling, grunting, verbalizing....
Violence ✔✔the physical expression of anger. throwing desks at people. Punching....
,Key Learning Objective of CPI ✔✔Identify behaviors that indicate an escalation toward
aggression and violent behaviors. Take measures to AVOID escalation and to decelerate the
crisis situation.
Crisis Development Model ✔✔Behavior levels and the staff attitudes/approaches in response.
The ANXIETY behavior level ✔✔individual demonstrates changes in behavior. wringing hands,
sweating, rocking, talking rapidly.
The DEFENSIVE behavior level ✔✔individual is starting to lose rationality. Responses are
disproportionate. sewaring, posturing, throwing items off table.
The RISK behavior level ✔✔individual is demonstrating behaviors that put himself or others at
risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level ✔✔individual demonstrates a decrease in
emotional and physical energy. Increase in RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY ✔✔Supportive
Supportive approach in response to an individual's anxiety ✔✔Offer support, empathy, and tools
you may know that will help them to become calm. Ask and listen to what the person has to say.
, Staff Attitude/Approach to Defensive Behaviors ✔✔Directive
Directive approach in response to an individual's defensive behaviors ✔✔DECELERATE an
escalating Behavior. Offer choices. set limits, give opportunities, remain calm. Use visuals,
reduce conversation, and utilize first/then strategies. MANAGE the environment to REDUCE
risk.
Staff Attitude/Approach to Risk Behaviors ✔✔Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors ✔✔Disengagement and or
holding strategies to manage a risk behavior. Continuously assess the behaviors and risks. Use
least restrictive responses. Response must be proportionate and reasonable. EX. barriers,
removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION ✔✔Therapeutic Rapport
THe approach of THERAPEUTIC RAPPORT in response to an individual's tension reduction.
✔✔re-establish communication. Express you still care about the individual. Debrief after the
crisis with the individual and the staff separately. Provide coping skills
