RMA Certification Exam 2023/2024 with
complete Solution
Teleological - ANSWER A _____ perspective upholds a breached confidentiality and
will potentially compromise the patient-provider relationship.
HMO
HMO is best even though PPO and IPA are plausible. PID is a nonsense distractor. ) -
ANSWER A prepaid health plan that emphasizes health prevention and promotion is
a(n)
Magnetic Ink Character Recognition (MICR) - ANSWER MICR stands for
ask the first caller if she can hold. If yes, answer the second line, ask him if he can hold.
If yes, return to the first caller - ANSWER A call is ringing on another line; the medical
assistant should
Refrigerated
(Explanation: Most vaccines are stored in the refrigerator, and do not tolerate extremes
of heat and/or cold. Vaccines are not required to be kept under lock and key.) -
ANSWER Most vaccines should be stored in which of the following manners?
Nitrogen - ANSWER All of the following are electrolytes EXCEPT
Determine if the scene is safe, determine what happened, look to see if the victim has a
medical alert tag, observe to see if there are other victims, check to see if anyone
knows what happened, observe the victim for life-threatening conditions, activate EMS.
- ANSWER In an emergency situation, which of the following indicates the most correct
action steps?
Problem list (POMR)
(Explanation: Because problem-oriented medical records are based on the complaint or
illness bringing the patient into the office, the problem list would only be found in this
type of record. The others listed would be found typically in source-oriented medical
records.) - ANSWER Which of the following documents is usually found only in the
problem-oriented medical record?
lacto-ovo vegetarian
(Explanation: An lacto-ovo vegetarian diet is a vegetarian diet that consists of eating
plant foods supplemented with dairy products and eggs. A vegan diet is a total
,vegetarian diet where all animal sources, including dairy and eggs, are eliminated. A
lacto vegetarian diet includes dairy products but not eggs. Standard is a distractor. ) -
ANSWER A diet of plant foods supplemented with dairy products and eggs is called
Five Stages of Dying (Kubler-Ross)
(Explanation: The others are nonsense distractors.) - ANSWER Elisabeth Kübler-Ross
is credited with establishing the
ANSWER: All of these answers are correct
(Explanation: All of these areas should be avoided when collecting a rapid strep
sample.) - ANSWER When collecting a specimen for performing a strep screening test,
what area in the mouth should you avoid touching?
Options:
-All of these answers are correct
-Cheeks
-Lips
-Gums
First or Given name
(Explanation: A person's name is indexed with the last or surname as unit 1, the first or
given name as unit 2, and the middle name as unit 3.) - ANSWER Which of the
following would be indexed second?
-Titles
-Last or Surname
-Middle name
-First or Given name
All should be included
(Explanation: All answers should be included in the policies and procedures of
employment) - ANSWER Which of the following should be included in policies and
procedures of employment?
-All should be included
-Vacation
-Vision
-Dress code
Odyssey
,(Explanation: Superego, id, and ego are the three levels of personality according to
Freud.) - ANSWER According to Freud, which one of the following is NOT one of the
levels of personality?
-Id
-Superego
-Odyssey
-Ego
Lack of intelligence
(Explanation: Lack of intelligence is a common stereotype attributed to persons having
communication disabilities.) - ANSWER A common stereotype associated with persons
with communication disabilities is
Veracity
(Explanation: Being truthful to the patient regardless of the unpleasantness involved is
our duty and the patient's right. ) - ANSWER Disclosing unpleasant information to a
patient is best supported by the ethical concept of
Journal
(Explanation: The journal records all daily transactions.) - ANSWER An accounting
document that records all daily transactions is a
resealed with tape with the notation "opened in error"
(Explanation: Mail opened in error should be resealed with tape along with a notation
stating it was opened in error.) - ANSWER Mail inadvertently opened should be
biweekly
(Explanation: Semimonthly is twice a month; bimonthly is every two months;
semiannually is twice a year.) - ANSWER A medical assistant who is compensated
every other Friday is being paid
ordinary
(Explanation: Negligence is classified as ordinary or gross. Ordinary negligence is the
failure of a professional person to use the same level of care or judgment that another
professional person would under the same or similar circumstances.) - ANSWER The
least serious degree of negligence is
Both of these answers
, (Explanation: Records requested by patients or third parties can be released if both the
provider grants approval and the patient has signed a release of information form.) -
ANSWER Records requested by patients or third parties can be released under which
of the following circumstances?
-Both of these answers
-The patient grants consent via a release form
-Neither of these answers
-The provider grants approval
Safety need
(Explanation: Physiological needs represent the need for water and food; social needs
represent the need for love and belonging; self-esteem needs represent the need for
respect and prestige.) - ANSWER Among Maslow's Hierarchy of Needs, the need for
shelter and freedom from anxiety best describes
Monocyte
(Explanation: A monocyte is the largest normal WBC.) - ANSWER What is the largest
normal WBC?
All of these answers
(Explanation: A physician may order IV therapy or infusion for all of these reasons.) -
ANSWER Why would a physician order medications to be given IV?
-All of these answers
-Rehydrates quickly
-Helps to increase blood pressure
-Rapid response
Time-of-service
(Explanation: Time-of-service billing improves cash flow and reduces collection costs.) -
ANSWER _____ billing improves cash flow.
Medicare and Medicaid Anti-Fraud and Abuse Act of 1977 - ANSWER The _____
prohibits intentional misrepresentation or concealment of facts.
triangle - ANSWER A(n) _____ indicates a code description has been revised.
the Latin term meaning "something for something" - ANSWER Quid pro quo is
home key
complete Solution
Teleological - ANSWER A _____ perspective upholds a breached confidentiality and
will potentially compromise the patient-provider relationship.
HMO
HMO is best even though PPO and IPA are plausible. PID is a nonsense distractor. ) -
ANSWER A prepaid health plan that emphasizes health prevention and promotion is
a(n)
Magnetic Ink Character Recognition (MICR) - ANSWER MICR stands for
ask the first caller if she can hold. If yes, answer the second line, ask him if he can hold.
If yes, return to the first caller - ANSWER A call is ringing on another line; the medical
assistant should
Refrigerated
(Explanation: Most vaccines are stored in the refrigerator, and do not tolerate extremes
of heat and/or cold. Vaccines are not required to be kept under lock and key.) -
ANSWER Most vaccines should be stored in which of the following manners?
Nitrogen - ANSWER All of the following are electrolytes EXCEPT
Determine if the scene is safe, determine what happened, look to see if the victim has a
medical alert tag, observe to see if there are other victims, check to see if anyone
knows what happened, observe the victim for life-threatening conditions, activate EMS.
- ANSWER In an emergency situation, which of the following indicates the most correct
action steps?
Problem list (POMR)
(Explanation: Because problem-oriented medical records are based on the complaint or
illness bringing the patient into the office, the problem list would only be found in this
type of record. The others listed would be found typically in source-oriented medical
records.) - ANSWER Which of the following documents is usually found only in the
problem-oriented medical record?
lacto-ovo vegetarian
(Explanation: An lacto-ovo vegetarian diet is a vegetarian diet that consists of eating
plant foods supplemented with dairy products and eggs. A vegan diet is a total
,vegetarian diet where all animal sources, including dairy and eggs, are eliminated. A
lacto vegetarian diet includes dairy products but not eggs. Standard is a distractor. ) -
ANSWER A diet of plant foods supplemented with dairy products and eggs is called
Five Stages of Dying (Kubler-Ross)
(Explanation: The others are nonsense distractors.) - ANSWER Elisabeth Kübler-Ross
is credited with establishing the
ANSWER: All of these answers are correct
(Explanation: All of these areas should be avoided when collecting a rapid strep
sample.) - ANSWER When collecting a specimen for performing a strep screening test,
what area in the mouth should you avoid touching?
Options:
-All of these answers are correct
-Cheeks
-Lips
-Gums
First or Given name
(Explanation: A person's name is indexed with the last or surname as unit 1, the first or
given name as unit 2, and the middle name as unit 3.) - ANSWER Which of the
following would be indexed second?
-Titles
-Last or Surname
-Middle name
-First or Given name
All should be included
(Explanation: All answers should be included in the policies and procedures of
employment) - ANSWER Which of the following should be included in policies and
procedures of employment?
-All should be included
-Vacation
-Vision
-Dress code
Odyssey
,(Explanation: Superego, id, and ego are the three levels of personality according to
Freud.) - ANSWER According to Freud, which one of the following is NOT one of the
levels of personality?
-Id
-Superego
-Odyssey
-Ego
Lack of intelligence
(Explanation: Lack of intelligence is a common stereotype attributed to persons having
communication disabilities.) - ANSWER A common stereotype associated with persons
with communication disabilities is
Veracity
(Explanation: Being truthful to the patient regardless of the unpleasantness involved is
our duty and the patient's right. ) - ANSWER Disclosing unpleasant information to a
patient is best supported by the ethical concept of
Journal
(Explanation: The journal records all daily transactions.) - ANSWER An accounting
document that records all daily transactions is a
resealed with tape with the notation "opened in error"
(Explanation: Mail opened in error should be resealed with tape along with a notation
stating it was opened in error.) - ANSWER Mail inadvertently opened should be
biweekly
(Explanation: Semimonthly is twice a month; bimonthly is every two months;
semiannually is twice a year.) - ANSWER A medical assistant who is compensated
every other Friday is being paid
ordinary
(Explanation: Negligence is classified as ordinary or gross. Ordinary negligence is the
failure of a professional person to use the same level of care or judgment that another
professional person would under the same or similar circumstances.) - ANSWER The
least serious degree of negligence is
Both of these answers
, (Explanation: Records requested by patients or third parties can be released if both the
provider grants approval and the patient has signed a release of information form.) -
ANSWER Records requested by patients or third parties can be released under which
of the following circumstances?
-Both of these answers
-The patient grants consent via a release form
-Neither of these answers
-The provider grants approval
Safety need
(Explanation: Physiological needs represent the need for water and food; social needs
represent the need for love and belonging; self-esteem needs represent the need for
respect and prestige.) - ANSWER Among Maslow's Hierarchy of Needs, the need for
shelter and freedom from anxiety best describes
Monocyte
(Explanation: A monocyte is the largest normal WBC.) - ANSWER What is the largest
normal WBC?
All of these answers
(Explanation: A physician may order IV therapy or infusion for all of these reasons.) -
ANSWER Why would a physician order medications to be given IV?
-All of these answers
-Rehydrates quickly
-Helps to increase blood pressure
-Rapid response
Time-of-service
(Explanation: Time-of-service billing improves cash flow and reduces collection costs.) -
ANSWER _____ billing improves cash flow.
Medicare and Medicaid Anti-Fraud and Abuse Act of 1977 - ANSWER The _____
prohibits intentional misrepresentation or concealment of facts.
triangle - ANSWER A(n) _____ indicates a code description has been revised.
the Latin term meaning "something for something" - ANSWER Quid pro quo is
home key
