Customer Service and Electronic Media_Module Quiz_Unit 5_ Lesson 9
Customer Service and Electronic Media Module Quiz_Unit 5_Lesson 9 Question 1 Because the phone can rob your voice of some of its natural expressiveness and energy, you should be sure to compensate by increasing the energy and enthusiasm in your voice. True Question 2 Maria wants to use the communication medium with the highest social presence. Which of the following should she choose? live chat Question 3 With the increased popularity of the Internet as a way conduct business, the phone no longer serves as a useful link between companies and their customers. False Question 4 Tone is present in all digital communication activities
Written for
- Institution
-
Eastern Gateway Community College
- Course
-
BUS 209
Document information
- Uploaded on
- January 27, 2024
- Number of pages
- 2
- Written in
- 2023/2024
- Type
- Exam (elaborations)
- Contains
- Unknown
Subjects
- bus 209
-
customer service and electronic mediamodule quiz