C232 Introduction to Human Resources Management - All End of Topic 2023/2024 with Correct Answers.

Types of screening prior to a job offer that assist in confirming information, such as drug tests, motor vehicle reports, and credit reports, are called _______________. - Correct Answers background checks What is the goal of the selection process when trying to staff an organization's needs? - Correct Answers Create a match between a candidate's ability and the needs of the job What are millennials, who are just now entering the workforce, concerned about? - Correct Answers Opportunities for personal growth There are eight separate HR functions and activities that were discussed at the beginning of this topic. How must an organization view these functions to make them more productive? - Correct Answers As a unit Which of the following work designs can HR help implement that will serve to increase productivity and value? - Correct Answers Less structured work, where employees can be more creative Legislation continues to put an emphasis on the rights of whom? - Correct Answers Employees HR's function traditionally was limited to attracting and hiring employees, but today, HR has many more functions. Which of the following is not a new function that HR plays in today's organizations? - Correct Answers Retention competencies In the changing world, what terms are now being used to describe the traditional work environment? - Correct Answers Worker alienation HR tactics can help organizations in many ways. Which of the following is not something HR helps with? - Correct Answers Preparing the organization to stay the same in spite of surrounding changes True or False: Employees provide a non-replicable competitive advantage to the organization no matter what practices HR implements in the organization. - Correct Answers False One of HR's main objectives is to improve productivity. Which of the following best describes what HR managers should strive for when improving productivity? - Correct Answers Increasing output with higher quality What does corporate culture represent? - Correct Answers The organization's value system Organizational size is an important factor in determining HR activities. With some exceptions, the larger the organization, the more developed its internal labor market is, and the less reliant it is on the external labor market. Based on this assumption, with some exceptions, what does the organization's size have to do with how the external market affects the organization? - Correct Answers The larger the organization, the less the external market affects it True or False: It is important for an HR manager to have the ability to be accepted by different groups. - Correct Answers True True or False: HR managers must have a propensity for action. - Correct Answers True HR salaries exhibit a wide disparity of pay levels. Generally, are human resource managers paid more in large companies or small companies? - Correct Answers Large Although HR generalists and specialists should possess many of the same qualities, which of the following is correct about the level of expertise they should have? - Correct Answers HR specialists must have a more in-depth level of expertise True or False: HR professionals have a job that is mostly static and does not require the HR professional to be innovative and ready for change. - Correct Answers False True or False: HR staff should be in close proximity to the line managers so they can keep up on their needs. - Correct Answers True Top management has a great influence on the HR manager and the department. How does top management influence the HR department the most? - Correct Answers By the roles they allow the department to play True or False: HRM is the responsibility of all managers in the organization. - Correct Answers True The average age of the workforce is decreasing, and the younger employees are concerned with items such as flextime, opportunity for advancement, and using technology to complete their work. - Correct Answers True A SWOT analysis helps organizations assess their internal capabilities by reviewing factors such as globalization, legal changes and the economy. - Correct Answers False Among the areas within the organization that HR generalists must understand are the following: Recruiting, Selection and Training & Development. - Correct Answers True An HR Specialist has deep knowledge in at least two areas of Human Resources but not in all functional areas. - Correct Answers False Ethics are important in HR Administration because the law holds HR professionals solely responsible for the ethical behavior of all employees. - Correct Answers False Due to technological advances and demographic changes, the workplace has become more complex, increasing the importance of Human Resources. - Correct Answers True When an HR Professional helps a friend get a job in the organization over more suitable candidates, an ethical breach in recruiting has occurred. - Correct Answers True HR professionals need to have business acumen, leadership skills and apply political savviness in the workplace to be successful. - Correct Answers True Human Resources is more concerned with productivity than quality. - Correct Answers False The HR department's success is partially related to the company's perception of HR. - Correct Answers True What does bona fide occupational qualification (BFOQ) mean? - Correct Answers Characteristic that is necessary to successfully perform the job What is a main function of the United States Constitution? - Correct Answers To provide fundamental rights to citizens What is not an exception established by common law for the employment at-will doctrine? - Correct Answers Formal contract exception The principle of employment-at-will states that employers can terminate ______________. - Correct Answers For any (non-discriminatory) reason. What was the Civil Rights Act of 1964 law intended to do? - Correct Answers Curb societal beliefs that people are different based on their physical appearance True or False: Title VII of the Civil Rights Act makes it unlawful for an employer to pay someone less based on his/her religion. - Correct Answers True An agreement created through the actions of the employer and employee is a(n) ________ contract. - Correct Answers Implied Title VII is included in which piece of legislation? - Correct Answers Civil Rights Act Title VII protects individuals against employment discrimination on the basis of: - Correct Answers Religion, sex, race, color, national origin What are the ages of workers protected by the ADEA now? - Correct Answers Ages 40 and above As part of their mission the EEOC enforces which of the following? - Correct Answers Anti-discrimination statutes Which of the following are the benefits of a diverse workforce? - Correct Answers Nurtures innovation; Increases creativity Birthplace is an example of what protected class? - Correct Answers National Origin All of the following conditions are required to constitute an incident of sexual harassment except: - Correct Answers The actions involve physical contact. Yes or No: If a disabled person has the necessary skills to perform the essential functions of the job, but his/her condition poses a direct threat to the safety of others, does the ADA consider this person qualified for the job? - Correct Answers No The effect of the ADA was to standardize and nationalize employment protections for the qualified disabled employee in both the public and private sectors. What organization has the enforcement power to back up the protections written in the ADA? - Correct Answers EEOC Which of the following is NOT a step in an organization's affirmative action plan? - Correct Answers Reasonable quotas What is an affirmative action plan? - Correct Answers A plan for government contractors to make efforts to hire women and minorities Affirmative action is defined as: - Correct Answers Action taken by an employer to overcome discriminatory effects of past or current practices Cody, a black male employee, is performing below expectation in his job as manager. The company: - Correct Answers May face Title VII liability if it gives Cody a positive performance evaluation and then later terminates him for poor job performance. When employers are urged to make up for historical discrimination, they are exercising _________________. - Correct Answers affirmative action A company's employee handbook with its description of policies and processes can be misconstrued as a(n) ______________. - Correct Answers implied contract As businesses become more global in nature, employing people with a variety of thinking styles, personalities, cultural, racial and ethnic backgrounds is important. This workforce could be described as having _______________. - Correct Answers diversity The EEOC acts as the enforcement agency for ______________ that protects people from discrimination based on sex, religion, race, national origin and color. - Correct Answers Title VII of the Civil Rights Act Religious discrimination goes beyond considering only employees' faith but also extends to protecting their _________________. - Correct Answers closely held beliefs Employees may leave a company without giving a reason or notice under the _____________ doctrine. - Correct Answers employment at will When an employee has informed a governmental agency of the company's wrongdoing, the employer cannot (for this reason only) let the employee go. This exception to a rule is called the __________. - Correct Answers public policy exception 1. Women, Asians, African Americans, Pacific Islanders, Native Americans/Alaskans, people with disabilities and __________ are covered under affirmative action. - Correct Answers Veterans The Acme Widget Company strives to create an environment in which all employees feel they belong. The term for such a goal is _____. - Correct Answers inclusion A diverse workforce increases the company's likelihood of success through creativity and _______. - Correct Answers innovation True or False: Because human resource management is about managing the human capital needs within the organization, when implementing HRP, the organization only needs to focus on the organization's internal factors. - Correct Answers False True or False: Human resource planning is all about the programs and policies that an organization is going to implement and so it is about training, not about restructuring the company. - Correct Answers False There are six purposes of human resource planning talked about in this topic. Which of the following is not one of those purposes? - Correct Answers Provide more opportunities for women and majority groups in future growth True or False: Human resource planning is the process of making and executing plans to ensure that the right number of employees are available at the right time and place for the organization's needs. - Correct Answers True What is the type and number of competitors' openings considered when looking at supply and demand within HR? - Correct Answers External labor demand What is typically the second phase of human resource planning (as shown in this topic)? - Correct Answers Establishing HR objectives and policies True or False: Knowing the skills, abilities, interests, and preferences of the workforce is all that is needed to prepare an HR analysis for completing phase one of HR planning. - Correct Answers False True or False: Forecasting creates certainties about the future of the company. - Correct Answers False Which of the following is not an HR policy that an organization would implement if they were looking at adopting an entrepreneurial strategy? - Correct Answers Policies that focus on highly repetitive behavior True or False: Being able to forecast demand and supply is crucial to remaining competitive in the marketplace. - Correct Answers True Which of the following is a strategy to forecast supply, but not demand? - Correct Answers Replacement planning Why is it important to know what an organization's learning curve is when forecasting demand? - Correct Answers It helps the company get a more accurate idea of how many employees will be needed in the future. Which of the following is not a characteristic of the new organizational model that is shifting from the traditional model as reviewed in this topic? - Correct Answers Primary focus on productivity True or False: Workable structures serve the objective in planning and programming. - Correct Answers True Criteria for evaluating HRP need to balance what is forecasted vs. what is actual. Which of the following is NOT a criterion that could be used to evaluate HRP? - Correct Answers Budget vs. desired rates