HR FINAL EXAM NOTES 100%VERIFIED

Competitiveness - Correct Answers a company's ability to maintain and gain market share Human resource management - Correct Answers the policies, practices, and systems that influence employees' behavior, attitudes, and performance Human Capital - Correct Answers an organization's employees described in terms of their: -training -experience -judgment -intelligence -relationships -insight The concept of "human resource management" implies that employees are RESOURCES of the employer. Self-service - Correct Answers giving employees online access to information about HR issues Outsourcing - Correct Answers the practice of having another company provide services to save money and spend more time on strategic business issues. Evidence-based HR - Correct Answers demonstrating that human resource practices have a positive influence on the company's bottom line or key stakeholders. Sustainability - Correct Answers refers to the ability of a company to survive and succeed in a dynamic competitive environment. Stakeholders - Correct Answers refers to shareholders, the community, customers, and all other parties that have an interest in seeing that the company succeeds Internal labor - Correct Answers force is the labor force of current employees External labor - Correct Answers market includes persons actively seeking employment: -U.S. workforce is aging rapidly -Increased Workforce Diversity -Influence of Immigration Ethics - Correct Answers the fundamental principles by which employees and companies interact Ethical HR practices: - Correct Answers -HRM practices must result in the greatest good for the largest number of people -Employment practices must respect basic human rights of privacy, due process, consent, and free speech -Managers must treat employees and customers equitably and fairly Offshoring - Correct Answers exporting jobs from developed countries to less developed countries Onshoring - Correct Answers exporting jobs to rural parts of the United States Chapter 1 Summary - Correct Answers **HR has three product lines: administrative services, business partner services, and strategic services. **To successfully manage HR, individuals need personal credibility, business and technology knowledge, understanding of business strategy, and ability to deliver HR services. **HR management practices should be evidence-based. **HR practices are important for helping companies deal with sustainability, globalization, and technology challenges. **HR managers must address global and technology challenges Goal of strategic management - Correct Answers is to deploy and allocate resources in a way that gives an organization competitive advantage. HRM function must be integrally involved in the company's strategic management process. Strategic human resource management - Correct Answers is the pattern of planned HR activities and deployments intended to enable an organization to achieve its goals. Strategic management - Correct Answers is a process to address the organization's competitive challenges. Strategy Implementation - Correct Answers process of devising structures and allocating resources to enact a company's chosen strategy. Strategy Formulation - Correct Answers process of deciding company's strategic direction by defining its mission and goals, external opportunities and threats, and internal strengths and weaknesses. Mission - Correct Answers is a statement of the organization's reasons for being. Goals - Correct Answers are what the organization hopes to achieve in the medium-to long-term future. External analysis - Correct Answers examines the organization's operating environment to identify strategic opportunities and threats. Internal analysis - Correct Answers identifies the organization's strengths and weaknesses. Strategic choice - Correct Answers is the organization's strategy, which describes the ways the organization will attempt to fulfill its mission and achieve its long term goals. Job Analysis - Correct Answers the process of getting detailed information about jobs. Recruitment - Correct Answers the process through which the organization seeks applicants. Training - Correct Answers a planned effort to facilitate learning of job-related knowledge, skills, and behavior. Job design - - Correct Answers making decisions about what tasks should be grouped into a particular job. Development - the acquisition of knowledge, skills, and behavior that improves employees' ability to meet the challenges of future jobs. Selection - Correct Answers identifying the applicants with the appropriate knowledge, skills, and ability. Development - Correct Answers the acquisition of knowledge, skills, and behavior that improves employees' ability to meet the challenges of future jobs. Performance management - Correct Answers helps ensure that employees' activities and outcomes are congruent with the organization's objectives. -Pay structure, incentives, and benefits. -Labor and employee relations.