Business of IT - Applications - C846|97 Questions And Answers

dependent on - ️️Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - ️️Who developed ITIL? Strategy - ️️Which service lifecycle stage is considered to be the core of the lifecycle? Customer - ️️Someone who buys goods or services. The customer of an IT service provider is the person or group that defines and agrees on the service-level targets. Core Service - ️️A service that delivers the basic outcomes desired by one or more customers (see enabling and enhancing services). Enabling service - ️️A service that is needed in order to deliver a core service. Enhancing Service - ️️A service that is added to a core service to make it more attractive to the customer. Function - ️️A team or group of people and the other resources or tools that are used to carry out a process or process activities. IT Service - ️️A service provided by an IT service provider. An IT service consists of a combination of information technology, people, and processes. Outcome - ️️The result of carrying out an activity, following a process, delivering an IT service, and so on. The term is used to refer to intended results, as well as to actual results.