WGU Change Management and Innovation - C208 Assessment v2 with Complete Solutions!

Which of the following is not an explanation for why people resist change at work? - ANSWER-Management has explained and demonstrated the need for change. Why does John Kotter advocate creating "short-term wins" in his eight-step process for change? - ANSWER-They help to create a feeling of progress as well as an opportunity to reward employees The development of the Internet is an example of - ANSWER-radical innovation Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being rewarded by the organization for doing so? - ANSWER-Refreezing Which of the following is not one of the four stages of change in the Black and Gregersen model? - ANSWER-Do the new right thing, and do it fairly well at first Sustaining organizational change through continued focus occurs during which step in the ADKAR model? - ANSWER-Reinforcement A manager who is comfortable with risk will be more likely to lead which sort of change effort? - ANSWER-Revolutionary The third step of the Cisco Change Roadmap (CCR) is - ANSWER-Manage Lower and middle-level managers are generally not tasked with leading which of the following kinds of change? - ANSWER-Invention of new organizational missions or economic models