Advanced Health Assessment

1. What are the goals of a patient interview? -answer- Discover the details of a pt's concerns, explore expectations for the encounter, and display genuine interest, curiosity, and partnership. Identify those matters the patient identifies as problems. The subtle as well as the obvious. 2. What are the 4 Cs of communication? -answer- Courtesy Comfort Connection Confirmation Confidentiality 3. What are the areas to include in the structure for taking a history? -answer- The history is built on the patient's perspective, not yours. The setting requires: Comfort for all involved Removal of physical barriers Unobtrusive access to clock Maintaining eye contact Using a conversational tone 4. What are the four steps to successfully approach sensitive issues? -answer- Provide privacy. Do not waffle. Do not apologize for asking questions.