AND DESIGN 10TH EDITION BY
KENDALL KENNETH AND KENDALL
JULIE 2023/2024
Systems, Roles, and Development Methodologies, 8e (Kendall/Kendall)
Chapter 1 Systems, Roles, and Development Methodologies
1.1 Multiple Choice
1) Which of these systems processes large amounts of data for routine transactions?
A) transaction processing systems
B) decision support systems
C) expert systems
D) management information systems
Answer: A
Diff: 1 Page Ref: 2
2) Which of these is the most personalized?
A) transaction processing systems
B) decision support systems
C) expert systems
D) management information systems
Answer: B
Diff: 2 Page Ref: 3
3) Which of these systems allows management to think about strategic problems?
A) transaction processing systems
B) strategic support system
C) executive support systems
D) management information systems
Answer: C
Diff: 1 Page Ref: 4
4) Which of these is NOT a benefit to mounting or improving an application on the Web?
A) Increasing user awareness of the availability of a service, product, industry, person, or
group.
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,TEST BANK FOR SYSTEMS ANALYSIS
AND DESIGN 10TH EDITION BY
KENDALL KENNETH AND KENDALL
JULIE 2023/2024
B) Improving the usefulness and usability of the interface design.
C) Creating a system that can extend globally rather than remain local, thus reaching
people in
remote locations without worry of the time zone in which they are located.
D) Limiting user access to standard business hours only.
Answer: D
Diff: 1 Page Ref: 4-5
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,TEST BANK FOR SYSTEMS ANALYSIS
AND DESIGN 10TH EDITION BY
KENDALL KENNETH AND KENDALL
JULIE 2023/2024
5) Which of these software packages are NOT open source software (OSS)?
A) Microsoft Windows Vista
B) Mozilla Firefox web browser
C) Apache web server
D) a Linux operating system
Answer: A
Diff: 1 Page Ref: 5
6) Which of these characteristics is most important to a systems analyst?
A) communicator
B) problem solver
C) programmer
D) project manager
Answer: B
Diff: 2 Page Ref: 8
7) Which of these statements concerning the systems development life cycle is true?
A) Designing the system is the first step in the SDLC.
B) No phase can occur until the previous phase is completed.
C) Although each phase is presented discretely, it is never accomplished as a separate
step.
D) There is widespread agreement that the SDLC is composed of seven phases.
Answer: C
Diff: 1 Page Ref: 8
8) During which phase of the SDLC should the analyst determine the who, what, where,
when and how of the current system?
A) Determining Human Information Requirements
B) Analyzing System Needs
C) Designing the System
D) Implementing and Evaluating the System
Answer: A
Diff: 2 Page Ref: 10
9) In which phase of the SDLC are data flow diagrams constructed?
A) Determining Human Information Requirements
B) Analyzing System Needs
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, TEST BANK FOR SYSTEMS ANALYSIS
AND DESIGN 10TH EDITION BY
KENDALL KENNETH AND KENDALL
JULIE 2023/2024
C) Designing the System
D) Testing and Maintaining the System
Answer: B
Diff: 2 Page Ref: 10
10) During which phase of the SDLC would a programmer develop an FAQ (Frequently
Asked Questions)?
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