Managing a Global Workforce
4th Edition by Charles Vance
Complete Chapter Test Bank
are included (Ch 1 to 11)
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, CHAPTER 1
INTRODUCTION AND OVERVIEW
SAMPLE TEST QUESTIONS
Note: Corresponding page numbers from the text follow the answers.
MULTIPLE CHOICE QUESTIONS
1. Which of the following is an intergovernmental organization whose mission to help
governments achieve sustainable economic growth and employment and rising standards of
living, originally founded as a counterpart to NATO at the conclusion of World War II?
a. UN
b. OECD
c. WTO
d. IMF
Answer: B, 16.
2. Company culture, climate, strategy, and organizational structure are all important ________
for an MNC’s foreign operations considerations.
a. external factors
b. strategic factors
c. tactical factors
d. internal factors
Answer: D, 24.
3. What is Corporate Social Responsibility?
a. A company’s responsibility and ability to achieve sustainable development
b. A company’s responsibility to expand foreign direct investment into multiple foreign
locations, providing employment opportunities beyond the company’s domestic environment
c. A company’s awareness of the need of ethical attention toward the environment, its
community, and its employees
d. A company’s imperative to operate with high price to earnings ratio
Answer: C, 7-8.
4. Which of the following is NOT an external factor influencing an MNC’s decision-making
process?
a. Demographics
b. Technological innovation
c. Social preferences
d. Employee retention rate
Answer: D, 25.
5. The most integrated multilateral agreement between governments is
a. ASEAN
b. EU
Test Bank Chapter 1-1
, c. MERCOSUR
d. OECD
Answer: B, 11.
6. MERCOSUR is a multilateral agreement among which countries?
a. Malaysia, Indonesia, and Vietnam
b. Germany, France, and Italy
c. Oman, UAE, and Saudi Arabia
d. Argentina, Brazil, and Uruguay
Answer: D, 11.
7. The ILO’s Declaration on Fundamental Principles and Rights at Work did NOT cover which
of the following areas?
a. Freedom of association and the right to collective bargaining
b. Fair import and export tariffs
c. The elimination of forced and compulsory labor
d. The abolition of child labor
Answer: B, 16.
8. Labor unions, and employer and professional associations are examples of ________.
a. Non-Government Organizations
b. Employee-Interest Organizations
c. Worker Protection Associations
d. PCNs
Answer: B, 19-20.
9. One of the strongest forces today to counter the great global influence of MNCs is the
combined impact of ________.
a. Labor unions
b. World Bank
c. NGOs
d. Financial IGOs
Answer: C, 21.
10. Which of the following statements about company culture is NOT true?
a. Company culture is the overall prevailing set of assumptions, attitudes, beliefs, norms,
practices, and value within the organization.
b. Company culture can have powerful influence on behavior of company members.
c. Company culture is relatively easy to change.
d. Company culture has major impact on management thinking patterns and philosophy.
Answer: C, 25.
11. Which of the following is a fundamentally important priority for MNCs?
a. Aligning workforce management practices and human resource functions with
company strategy.
Test Bank Chapter 1-2