111.4- Makeup Design Guest Experience

111.4- Makeup Design Guest Experience What are the four C's of the guest experience? - Answer ️️ Connect, consult, create, complete How can you connect with your client? - Answer ️️ Establish rapport and build credibility. If the client is new they will fill out the intake form, if they are a repeat customer they must review their previous intake form and add notes What should you do during the consultation portion? - Answer ️️ Identify the clients wants and needs, visualize the end result, organize plan for follow through, and obtain client consent. You will also review client make up intake form and initiate make up design plan using the make up charting form When is the make up charting form used? - Answer ️️ After reviewing the client make up intake form, and during consultation and analysis. What does the make up charting form help you determine? - Answer ️️ Face shape and features, skin type and condition, skin undertone, product selection, and corrections needed Is the skin pre-cleansed when you get to the create section? - Answer ️️ Yes What do you use to analyze skin, face shape, and facial features? - Answer ️️ Make up charting form Do you also apply and set color/Eye enhancement products during the creation phase? - Answer ️️ Yes