IAED ETC QUESTIONS WITH A GUARANTEED A+
In order to become a successful emergency Telecommunicator, a combination of the following is required: A. training and temperament B. vision and values C. Time and interest - Answer A. training and temperament If a field unit needs a certain type of assistance, it is usually up to that field unit to locate, notify, and coordinate the additional resources. A. True B. False - Answer B. False The IAED enforces the code of ethics by withholding or revoking the certifications of those who fail to agree, uphold, the standards. A. True B. False - Answer A. True When face with an ethical dilemma in the communication center, the ETC should FIRST: A. ask the nearest coworker for help B. consult his or her attorney C. follow establish protocol procedure and policy D. follow his or her instincts - Answer C. follow establish protocol procedure and policy A procedure that has been highly defined, structured, and placed into a reference system is known as a: A. protocol B. Guideline C. Logarithm D. policy - Answer A. protocolIn this course, the "three P's" is referred to: A. politeness, privilege, and politics B. Professionalism, priorities, and Public service C. Protocol, procedure, and policy D. party (the caller), pre-arrival instructions, and post dispatch instructions - Answer C. Protocol, procedure, and policy Wireless Internet devices connect to the Internet using: A. Fiber- optic cables B. wi-Fi C. copper wires D. operators - Answer B. wi-Fi Cell phone networks are divided into specific areas called cells, each with its own: A. Internet server B. Antenna C. Cell phone company/provider D.Wi-Fi router - Answer B. antenna Prior to the development of emergency number technology, either the caller or the operator had to try to figure out which agency or department emergency calls should go to, based on the callers location. A. True B. False - Answer A. True What does the acronym TDD stand for? A.Telecommunication device for the death B. Telecommunicator dial-up dispatch C. text to dispatch data D. total disaster danger - Answer A. Telecommunication device for deathwhat does the acronym VoIP stand for? A. Victim of a internal prejudice B. Video over immobile phones C.Value of information privacy D.Voice over Internet protocol - Answer D.Voice over Internet protocol
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