Spectrum - Field Tech New Hire, Spectrum Field Tech New Hire Week 2 with Complete Solutions

What does the "S" in S.A.F.E stand for? - ANSWER-Stop What does the "A" in S.A.F.E stand for? - ANSWER-Assess What does the "F" in S.A.F.E stand for? - ANSWER-Focus What does the "E" in S.A.F.E stand for? - ANSWER-Eliminate What are the three branches of the Safety Triangle? - ANSWER-Knowledge Technique Attitude What (in electricity) is the direct cause of injury voltage (E), current (I), or resistance (R)? - ANSWER-Current (I) What is the safety rating for glasses? - ANSWER-ANZI 87.1 What are the three main causes of electrical accident? - ANSWER-1) Unsafe Equipment 2) Work Places 3) Unsafe work practices What are the 2 root causes of safety accidents? - ANSWER-1) Failure to manage risk 2) Failure to identify real and potential hazards What is Ohm's law equation? - ANSWER-voltage (E) = current (I) x resistance (R) What is the max reach for a step ladder? - ANSWER-Ladder height + 4 feet What is the max reach for an extension ladder? - ANSWER-Ladder height - 1 foot What is the height:lean ration for ladders? - ANSWER-4 feet high:1 foot far What are the proper pole inspection steps? - ANSWER-1)Visual 2)FVD 3)Hammer 4)Prod What does FVD stand for? - ANSWER-Foreign Voltage Detector What colors are used for ground wires? - ANSWER-Green or Green/Yellow What colors are used for hot wires? - ANSWER-Red, Black, or Blue What colors are used for neutral wires? - ANSWER-White or Gray What does GFCI stand for and what does it do? - ANSWER-Ground Fault Circuit Interrupter and it shuts off as quick as 1/40 of a second. What is the most common shock related injury? - ANSWER-A Burn What is the drop clearance for Power? - ANSWER-Pole: 40" Mid-Span: 24" House: 12" What is the drop clearance for Telephone? - ANSWER-Pole: 12" House: 4" What is the drop clearance for crossing the road? - ANSWER-Road Crossing: 18' Residental driveways: 9.5' Above roof or building: 3' What is standard energy for a customer's home? - ANSWER-120 or 220 Volts AC What is the process for a damaged item in a customer's home? - ANSWER-1) Take a picture 2) Call Supervisor 3) Tell Customer What are the three A's of conflict? - ANSWER-Acknowledge Answer Act