Public Speaking Chapter 4 correctly answered 2023/2024
Public Speaking Chapter 4Name and give an example of each of the three A's of active listening. - correct answer Attention- While reading a book, or having a discussion with an individual, you can go back and re-read or ask a question to clarify a point Attitude- Failing to listen to what someone has to say just because they have a different opinion than you, so you immediately tune out to what they are saying Adjustment- When a speaker gives a speech, you must be prepared to listen to what they are going to say rather than jump to conclusions, and instead adjust to whatever they may talk about Identify the 3 main barriers to listening. Which of these barriers is most problematic for you? What can you do about it? - correct answer Anticipating, judging, and reacting emotionally Reacting emotionally is the barrier that is most problematic for me, because it is easy to hear a story or situation and immediately relate it to your own personal life. Also, if someone I am listening to raises a point that may contradict my own opinion, I find it hard to listen because it makes me feel defensive of my opinion and confused on how they could possibly think that they are right. Instead, I can learn to accept that not everyone is the same and everyone has their own opinions, and if I really am frustrated with what someone is saying I can talk it out respectfully with them afterwrds, once fully evaluating their points. what are some considerations in offering constructive feedback - correct answer demonstrate openness to the speaker through nonverbal communication: 1) posture ( sitting straight, leaning in) 2) facial expression ( smiling, looking interested) 3)eye contact 4) nodding verbal feedback: 5) open ended questions ( positive, non threatening way) 6) paraphrasing what the speaker said what are strategies that help hold your listeners' attention during your speech? - correct answer 1) establish a reason for your listeners to listen 2) find a means to tap their intrinsic motivation 3) speak loud, cleary and eazy ( they need to understand what you mean immediately, they can't hear it again) 4) use repetitions ( to make sure they understand what you're talking about) 5) convince them to engage ( personalize, let them respond) What distinguishes listening from hearing? - correct answer Listening requires you to pay conscious attention while hearing is unintentional is done without even trying. how can you communicate non-verbally that you are listening? - correct answer Boothman recommends listening with your whole body, not just your ears. Sit up straight facing the speaker with an intent look, eye contact, and nodding your head affirmatively are good non verbal cues to let the speaker know that their words are being understood What are some benefits for you personally from effective listening? - correct answer Academic benefits- higher gpa, do better on test and assignments Professional benefits-helps to better understand and make connections between ideas and information, change perspectives and challenge assumptions, build self-esteem, better perspective on employers Personal benefits-boosts self-esteem, allows you to feel a stronger connection with people, able to reduce tension in situations and resolve conflict what does an effective listener do with the extra thought process time while a speaker is speaking only 150 words per minute? - correct answer
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