(Top 2024/2025 EXAM REVIEW DOC ) WGU Change Management and Innovation - C208 assessment v2, Questions and answers, Graded A+

WGU Change Management and Innovation - C208 assessment v2, Questions and answers, Graded A+ Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - -Refreezing Which of the following does not characterize the management style known as empowerment? - - Reliance on hierarchy What is the first step in John Kotter's eight-step process for transformational change? - -Establish a sense of urgency Which of the following is not an explanation for why people resist change at work? - -Management has explained and demonstrated the need for change. Why does John Kotter advocate creating "short-term wins" in his eight-step process for change? - - They help to create a feeling of progress as well as an opportunity to reward employees The development of the Internet is an example of - -radical innovation Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being rewarded by the organization for doing so? - -Refreezing Which of the following is not one of the four stages of change in the Black and Gregersen model? - - Do the new right thing, and do it fairly well at first Sustaining organizational change through continued focus occurs during which step in the ADKAR model? - -Reinforcement A manager who is comfortable with risk will be more likely to lead which sort of change effort? - - Revolutionary The third step of the Cisco Change Roadmap (CCR) is - -Manage Lower and middle-level managers are generally not tasked with leading which of the following kinds of change? - -Invention of new organizational missions or economic models Which of the following statements about change efforts is not true? - -Managers who expect resistance to change rarely become defensive Willingness to support and participate in change effort comes during which step in the ADKAR model? - -Desire Which of the following is not one of the three factors driving change that make it more challenging, according to Black and Gregersen? - -Fear of change The majority of people spend their time experiencing which of the following sorts of change? - - Reactive change Embracing alternative ways of looking at a problem and generating ideas rather than evaluating is considered - -divergent thinking Tapping into the talents of researchers, engineers, and scientists working outside a corporation is an example of which type of innovation? - -Open innovation Which of the following statements is not true about promoting creativity in an organization? - - Eliminating conflict promotes the creative process. In its work on innovation, McKinsey & Comp