Cigna Compliance Solved Questions & Answers Graded A+

Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation to comply last year. Will Brandon be required to complete the review and attestation again this year? - Answer All sales agents of Cigna are contractually obligated to review and abide by the policies and procedures and sign an attestation yearly. Which of the following are goals of the Compliance department? a. Correct compliance problems promptly and effectively. b. Reduce the potential for re-occurrence. c. Ensure ongoing compliance. d. All of the above. - Answer d. All of the above. HIPAA rules apply to "business associates", in addition to health plans and providers. Which of the following are included under "business associates"? - Answer Employees and subcontractors such as contracted sales agents and brokers. Which of the following statements is accurate? - Answer Cigna's goal is for all sales agents to practice compliance daily in the course of representing the company. Which of the following are examples of how to keep your technology devices secure? a. Secure your wireless connection before transmitting PHI wirelessly via the internet. b. Do not share your user ID and password with anyone unless a co-worker who needs to access content on your computer. c. Never share your login details with anyone d. Both A. and C. - Answer d. Both A. and C. Kate, a broker sales agent, suspects a disclosure of a member's PHI and decides to report her suspicion to the privacy officer. Turns out after investigation that there really was no disclosure of PHI. Which ofthese options appropriately describes her actions? - Answer She did the right thing; reasonable suspicions of disclosure of PHI should be reported.