FSOT questions with correct answers

SIB? CORRECT ANSWER Single idea bullet. "I" language CORRECT ANSWER language that describes the speakers position without evaluating others "you" language CORRECT ANSWER language that judges another person increasing the likely hood of a defensive reaction 3 self CORRECT ANSWER material, social, spiritual, cyber? 4 major functions of feedforward? CORRECT ANSWER open the channels of communication, preview the message, altercast and disdain 4 steps to maintaining a healthy and self-empowering self-concept? CORRECT ANSWER 1. identify yourself with a strong opinion of self 2. find positive role models to guide you 3. take time to reflect and become aware of your personal needs and motivations 4. try different experiences 4 types of noise? CORRECT ANSWER physical, physiological, psychological, semantic 5 basic categories of kinesics CORRECT ANSWER emblems, illustrators, affect displays, regulators, adaptors 5 dimensions of feedback? CORRECT ANSWER positive-negative, person-focused message, immediate-delayed, low-monitored-high-monitored and supportive-critical