SHRM-CP Practice Questions with Correct Answers

How would you characterize culture?* - Correct Answer-It is a shared system of values, beliefs, and attitudes. Culture is a shared system of values, beliefs, and attitudes that shape a specific group of people (for example, organizational culture, national culture, linguistic culture, generational culture, and professional culture). Situational Question: Recently, a valued employee has started arriving 15 to 20 minutes late for work without giving an explanation to the supervisor. What course of action would be best suited to remedy this situation?* - Correct Answer-Problem- solving session and open dialogue. The mildest type of disciplinary action involves a problem-solving session, appropriate in this situation, to find out why the employee has recently begun arriving late. The goals are to solve the problem before it progresses any further and to retain the services of the valued employee. Also, the HR representative and the supervisor may be able to help the employee solve the problem that is causing her late arrival. What is a disadvantage of e-learning? - Correct Answer-It has a higher dropout rate than other forms of training. E-learning participants must be very motivated; e￾learning has a higher dropout or non-completion rate than other forms of training. Which part of a SWOT analysis reflects the external environment? - Correct Answer- Opportunities and threats. The opportunities and threats SWOT elements pertain to the external environment. An opportunity might be the possibility of opening up a new market, while a threat could be encountering a new competitor. What is secondary risk? - Correct Answer-Risk created by a risk management tactic. Secondary risk refers to risks that are created by the risk management strategy itself. Before they are implemented, strategies must be analyzed to determine if they present secondary risks. Scenario Background: In a strategy session, a company determines that they will close their secondary manufacturing unit and move the entire manufacturing effort to the business head office. To bring the head office fully online, 90 new positions will have to be filled. The work is going to migrate to the head office over a 90-day period. HR has been asked for advice and support. What is the best action for HR to take to begin to support this business initiative? - Correct Answer-Review all job descriptions, current salaries and benefits, and existing policies to support the initiative. Accurate job descriptions and updated policies and procedures provide the proper infrastructure to support all aspects of the initiative. Scenario Background: In a strategy session, a company determines that they will close their secondary manufacturing unit and move the entire manufacturing effort to the business head office. To bring the head office fully online, 90 new positions will have to be filled. The work is going to migrate to the head office over a 90-day period. HR has been asked for advice and support. In planning and implementation processes, what is the most important ethical concern for HR? - Correct Answer-Having a clear understanding of the business case for the initiative and building a robust communication campaign. Helping to move the process along and keep the focus on the desired results will require a comprehensive understanding of the business case that underpins the initiative and a communication campaign to keep all of the stakeholders informed. Scenario Background