SHRM-CP practice test 1 with Correct Answers

Production deviance - Correct Answer-When employees leave work early or purposefully work at a slow pace. Civil Rights Act of 1991 - Correct Answer-Piece of legislation that declared back pay awards cannot be a part of compensatory damages. This act also made it illegal for businesses to claim that discriminatory practices wee somehow necessary to their operations. This act also directly prohibited all racial harassment, where as earlier legislation had limited its scope to hiring practices. One of the consequences of Clayton Act of 1914 - Correct Answer-Employers could not use injunctions to break strikes. This act intended to protect the free market from monopolies and exclusive business arrangements. This act was unique at the time because it made executives responsible for violations. Small Business Job Protection Act of 1996 - Correct Answer-Established a new definition for "highly compensated individual." This act also created a new retirement plan for small businesses and altered the rules regarding S corporations. Risk mitigation - Correct Answer-The Stanley Corporation minimizes the potential for lawsuits by monitoring its own compliance. some risks cannot be entirely avoided; there is no perfect strategy for avoiding litigation. This risk cannot be eliminated. Risk transfer is similar to risk mitigation, but it involves increasing expense in on area to minimize a risk elsewhere. For instance, a company might increase insurance payments to account for a particular risk. Edward E. Lawler-the four elements of a high-involvement organization - Correct Answer-Power, information, knowledge and rewards. A high-involvement organization is one in which employees are given the opportunity to arrange their work schedules and processes. In other words, employees have the power to determine their own day-to-day activities. Of course, they are also responsible for results. In Lawler's system, a high-involvement organization makes a wealth of information available to all employees, so that it can factor into their decision-making process. Similarly a high-involvement organization continuously tries to improve the employee knowledge base. Finally, in a high-involvement organization, employees are paid based on their performance rather than seniority. The Norris-LaGuardia Act of 1932 - Correct Answer-Legislation forbade yellow dog contracts, in which employees promised not to join a union. This law also made it more difficult for the courts to issue injunctions that would stop a strike. The act was seen as a victory for workers. +0.8 strongest correlation coefficient suggesting productivity increases with experience - Correct Answer-Only a positive correlation coefficient indicates that productivity and experience are positively correlated. A negative correlation coefficient would indicate that productivity declines with experience. Negatively accelerating learning curve - Correct Answer-This type of learning curve is typical of rote tasks, which can be learned and indeed mastered in a short time, but which do not permit much improvement after the initial learning. Example employee's performance on an assembly line. Positively accelerating learning curve - Correct Answer-This type of learning curve is marked by a slow start followed by a gradually increasing speed of learning. A typical learning curve of complex tasks, which are difficult at first but which may be improved upon over a long interval. A physician hospital organizaton - Correct Answer-Makes contract arrangements directly with employers. In this system, physicians and hospitals act as a single entity. Health Maintenance Organization (HMO) - Correct Answer-Patients are managed by a gatekeeper physician, who refers them to other medical professionals when necessary. Preferred Provider Organization (PPO) - Correct Answer-Patients work with a designated network of medical professionals. Fee-for-service plans - Correct Answer-Allow the patient to shop around for medical services, the costs of which are initially covered by the patient, who is later reimbursed.