Final Exam Study Set-SHRMCP

Blake-Mouton Theory - Correct Answer-Highest to lowest (R to L, Top to Bottom): 1: Team Leader 2. Country Club 3. Middle of the Road 4. Authoritarian 5. Improverished Leader Hersey-Blanchard's Situational Leadership - Correct Answer--No ideal leadership type, but style should match maturity of employees. -Flex to situation or to people involved. Fiedler's Contingency Theory - Correct Answer--Certain leaderhip styles more favorable for certain situations. -Don't train/change leaders style-change situations. -leader-member relations -Task structure -Position power John Adair-Action Centered Leadership - Correct Answer-Effective leader accomplishes tasks through the efforts of the team. Dispersed Leadership - Correct Answer-AKA "Emergent leadership" Given a certain task a leader will emerge. Budget Types - Correct Answer-1. Zero Based Budget 2. Incremental Budget 3. Formula Budgeting 4. Activity Based Budget Zero Based Budgeting - Correct Answer--Justify entire budget and show how funding meets Org's goals. -Budget starts at 0 and all expenditures justified each new period. -Goals/units ranked by priority, then $ given. Incremental Budgeting - Correct Answer-Line Item Budgeting. Prior year budget basis for the next. Increased incrementally by a set %. Additional funds must be requested based on need. Formula Based Budgetting - Correct Answer--Different units or operations receive varying %'s. -General funding is changed by specific amount units, budgets adjusted accordingly. Activity Based Budgetting - Correct Answer--Not how much to divide $, but how much it costs to perform enterprise activities. -Funding may be allocated in strategic significance. Balanced Scorecard - Correct Answer-Measurement approach that provides an overall picture of an organization's performance in the following ways: Metrics from 4 organizational perspectives 1) Financial 2) Customer 3) Internal Business processes 4) Learning + Growth HR Strategic Process - Correct Answer-1) Get the big picture 2) Conduct HR SWOT analysis 3) Develop HR Mission & Vision Statements 4) Conduct detailed HR analysis 5) Determine critical people issues. 6) Develop HR goals, metrics, consequences, & solutions. 7) Develop an implementation & evaluation plan.