CTS Exam Questions and Answers
Already Passed
A quick and accurate means to estimate dimensions of a commercial space during a site
inspection would be to _____________________.
Answer: Count the number of ceiling tiles in a drop tile installation.
Rationale: Counting of ceiling tiles is the most accurate means because they are generally the
same size within a space (e.g. 2' or 0.6 m). The other options are not standardized.
Reference: CTS Guide, 2nd Edition, Chapter12, Conducting a Site Survey
A client requires a new boardroom. The sales person and engineer are sent to the premises to
survey the facility and discuss the opportunity with the client. This process is best described as a
____________.
Answer: Needs Analysis.
Rationale: This is the definition of a needs analysis.
Reference: CTS Study Guide, 2nd Edition, Chapter 11, Gathering Customer Information, pp.
191-193
When designing a client's new training room, the MOST important information would come
from the __________________.
,Answer: End-user descriptions of how the room will be utilized.
Rationale: Focus on functionality.
Reference: CTS Exam Study Guide, 2nd Edition, Chapter 11 Gathering Customer Information,
p. 191
A client requires a front projection system. What drawings should be requested from the client to
select the appropriate lens?
Answer: Reflected ceiling plans and elevations.
Rationale: Reflected ceiling plans show distance and elevations show screen size.
Reference: CTS Exam Study Guide, 2nd Edition, Chapter 12
When establishing initial contact with a client, try to develop a relationship early on with the
______________.
Answer: Stakeholders
Rationale: To conduct the most effective needs analysis and easily gather information in
current/future visits it is important to have a good relationship with the people who will be
specifying/using the room and defining the necessary characteristics.
Reference: CTS Study Exam Guide, 2nd Edition, pp. 426-427
, When creating an AV solution for a client, the first step should be ______________.
Answer: Gathering application requirements.
Rationale: The results of the needs analysis determine the nature of the system infrastructure and
budget.
Reference: CTS Study Guide, 2nd Edition, p. 191
Projectors May use different lamp technologies for different reasons. For long life without
changing the light source, which technology is preferred?
Answer: LED lamp.
Rationale: LED lamps have a higher efficiency rating when converting electricity into light.
Reference: www.colorkenetics.com/support/tutorials/quickview
To maximize the quality of projected images in a presentation, the AV technician should ensure
that there is minimal _______________.
Answer: Ambient light in the display environment.
Rationale: The amount of ambient light in a display environment significantly impacts the
quality of the displayed image.
Reference: CTS Guide, 2nd Edition, p. 80
Already Passed
A quick and accurate means to estimate dimensions of a commercial space during a site
inspection would be to _____________________.
Answer: Count the number of ceiling tiles in a drop tile installation.
Rationale: Counting of ceiling tiles is the most accurate means because they are generally the
same size within a space (e.g. 2' or 0.6 m). The other options are not standardized.
Reference: CTS Guide, 2nd Edition, Chapter12, Conducting a Site Survey
A client requires a new boardroom. The sales person and engineer are sent to the premises to
survey the facility and discuss the opportunity with the client. This process is best described as a
____________.
Answer: Needs Analysis.
Rationale: This is the definition of a needs analysis.
Reference: CTS Study Guide, 2nd Edition, Chapter 11, Gathering Customer Information, pp.
191-193
When designing a client's new training room, the MOST important information would come
from the __________________.
,Answer: End-user descriptions of how the room will be utilized.
Rationale: Focus on functionality.
Reference: CTS Exam Study Guide, 2nd Edition, Chapter 11 Gathering Customer Information,
p. 191
A client requires a front projection system. What drawings should be requested from the client to
select the appropriate lens?
Answer: Reflected ceiling plans and elevations.
Rationale: Reflected ceiling plans show distance and elevations show screen size.
Reference: CTS Exam Study Guide, 2nd Edition, Chapter 12
When establishing initial contact with a client, try to develop a relationship early on with the
______________.
Answer: Stakeholders
Rationale: To conduct the most effective needs analysis and easily gather information in
current/future visits it is important to have a good relationship with the people who will be
specifying/using the room and defining the necessary characteristics.
Reference: CTS Study Exam Guide, 2nd Edition, pp. 426-427
, When creating an AV solution for a client, the first step should be ______________.
Answer: Gathering application requirements.
Rationale: The results of the needs analysis determine the nature of the system infrastructure and
budget.
Reference: CTS Study Guide, 2nd Edition, p. 191
Projectors May use different lamp technologies for different reasons. For long life without
changing the light source, which technology is preferred?
Answer: LED lamp.
Rationale: LED lamps have a higher efficiency rating when converting electricity into light.
Reference: www.colorkenetics.com/support/tutorials/quickview
To maximize the quality of projected images in a presentation, the AV technician should ensure
that there is minimal _______________.
Answer: Ambient light in the display environment.
Rationale: The amount of ambient light in a display environment significantly impacts the
quality of the displayed image.
Reference: CTS Guide, 2nd Edition, p. 80
