SELA Staff manual Questions With Complete Solutions

Primary purpose of SELA? correct answer: provide the highest level of safety for our patrons How does this goal get accomplished? correct answer: continuously training our lifeguards, instead of relying only on the certification course. We practice preventative lifeguarding which means recognizing hazards or dangerous behavior and correcting them before an accident occurs Best guest service? correct answer: Right when guests enter pool vicinity, greeting members with smile and verbal greeting. Never argue, never touch unless rescuing. Cleanliness? correct answer: outward sign of our pride in keeping the pool safe, keeping pool area organized and keeps it safe from tripping hazards What certifications do lifeguards must have? correct answer: American Red Cross Lifeguarding, CPR, AED, First Aid, and Oxygen Administration. Red Cross is only accepted certification agency Audit definition? correct answer: An announced or unannounced skills test conducted by a manager. At any time, the manager may ask a lifeguard to demonstrate a rescue skill or perform CPR simulation. Audits also include vigilance/surveillance tests. In service definition? correct answer: A required staff meeting and skills practice. The trainer will use this time to practice rescue skills with the staff and ensure that everyone is up to date on skills. In-services are mandatory; see "Scheduling" for rules on in-services. In-services may be in-person, online modules, or both. What course is required before working? correct answer: Online employee orientation The first in-service of the summer will certify you in Administering Emergency Oxygen (AEO). Like all in-services, attendance is required. AEO certification at the in-service is free. Should you miss the AEO in-service, you will need to schedule an AEO session (for a fee). If you do not obtain AEO before July 1, you will only be eligible for $.75/hour of bonus, and if you do not obtain AEO at all you will only be eligible for up to $.50/hr of bonus pay. Uniform requirements correct answer: Employees must come to work in full uniform from head to toe at the start of each shift; changing clothes at work is not permitted. If a member of pool and staying, then must change out of lifeguard member If an employee arrives at work and has forgotten any piece of his/her uniform or is not meeting the standards of personal appearance in this manual, the employee is considered "not prepared" for work that day. As a result, the employee will earn minimum wage for the day, and the day's hours will not count towards the season bonus. Repeated infractions or intentional disregard of uniform policies will result in disciplinary action. A supervisor who fails to report an infraction will receive the same penalty as the employees who violated the p