BU288 midterm 2 questions with correct answers

What are the 7 main causes of conflict? Correct Answer-1. Group Identification + Intergroup Bias 2. Interdependence - Creates a power structure 3. Power (oneway, unjust hierarchies) 4. Status (think marketing hating sales) 5. Culture: different cultures (e.g. administrators vs doctors) 6. Ambiguity: of goals, jurisdictions and performance criteria 7. Scarce resources What are the 3 main kinds of conflict Correct Answer-1. Relationship conflict (interpersonal tension related to relationship not a task) 2. Task Conflict (disagreements about nature of task to be done) 3. Process Conflict (disagreement about how work should be organized and accomplished) What two kinds of conflict are the most detrimental to team performance and membership satisfaction Correct Answer-Relationship and process conflict Michelle works at a horse breeding farm. She's finding that her and her colleagues Imaad and Arthur are having numerous disagreements about whether or not they should consider implementing a new breeding system and what the overall farms' goals are. This plan has never been done before at the company, and the decision to go with this is non-routine. What kind of conflict are they experiencing, and is it a bad thing? Correct Answer-They are experiencing task conflict. It's not a bad thing because for non-routine tasks that require a diversity of perspectives, some level of task conflict is beneficial.