CCHI Ethics QUESTIONS AND ANSWERS 2023/24

CCHI Ethics QUESTIONS AND ANSWERS 2023/24 an interpreter directs a patient who asks him or her for a ride home to appropriate resources within the institution. - respect an interpreter may tell the patient and provider to address each other, rather than the interpreter. - respect in greetings, an interpreter uses appropriate titles for both patient and provider. - respect an interpreter avoids interpreting for a family member or close friend. - impartiality an interpreter does not reveal personal feelings through words, tone of voice, or body language. - impartiality an interpreter does not leave notes on an interpreting session in public view - confidentiality an interpreter does not discuss a patient's case with family or community members without the patient's consent. - confidentiality when asking for clarification, an interpreter says to all parties, "I, the interpreter, did not understand, so I am going to ask for an explanation." - accuracy an interpreter who has omitted an important word corrects the mistake as soon as possible. - accuracy an interpreter may ask a speaker to pause or slow down. - accuracy an interpreter may explain the interpreting process to a provider by saying "everything you say will be repeated to the patient." - accuracy unless there is no equivalent in the patient's language, an interpreter does not substitute simpler explanations for medical terms a provider uses, but may ask the speaker to re-express themselves in language more easily understood by the other party. - accuracy an interpreter repeats all that is said, even if it seems redundant, irrelevant, or rude. - accuracy an interpreter learns about the traditional remedies some patients may use - cultural awareness if a provider asks a patient who is fasting for religious reasons to take an oral medication, an interpreter may call attention to the potential conflict. - cultural awareness an interpreter does not share or elicit overly personal information in conversations with a patient. - role boundaries an interpreter never advises a patient on health care questions, but redirects the patient to ask the provider - role boundaries an interpreter who is also a nurse does not confer with another provider in the patient's presence, without reporting what is said - role boundaries an interpreter accurately represents his or her credentials. - professionalism an interpreter asks about the nature of the assignment and reviews relevant terminology - professionalism an interpreter who is unfamiliar with a highly technical medical term asks for an explanation before continuing to interpret - professionalism when asked to sight translate a surgery consent form, an interpreter instead asks the provider to explain its content and then interprets the explanation. - professionalism an interpreter does not blame others for his or her interpreting errors. - professionalism an interpreter on a lengthy assignment indicates when fatigue might compromise interpreting accuracy. - professionalism an interpreter does not spread rumors that would discredit another interpreter. - professionalism an interpreter dresses appropria