PGA Level 1 Facility Management Questions and Answers Graded A+ 2023 update

1. The process for developing a business plan starts before you establish the goals you would like to achieve for the shop's coming year. (T / F): AnswerThis is true-There are 5 phases to the PGA business planning model and goals are in the 3rd phase. Before you establish goals you would like to achieve you must first "Define the Business" and second "Assess the Current State of the Business." (Page 5) 2. A well thought out business plan will typically focus on achieving financial goals. (T / F): Answer- True: For a golf facility or business, a well thought out plan helps: Establish and achieve financial goals (bottom of page 2) 3. Staff should be involved in effective business planning to create a sense of 2 / 24 ownership. (T / F) Page 4 (paragraph 4): Answer- True: One key to the creation of effectivebusiness plans is to involve major stakeholders and staff in the planning process.