PGA Level 1 Facility Management Questions and Answers Graded A+ 2023 update

1 / 24 PGA Level 1 Facility Management Questions and Answers Graded A+ 2023 update 1. The process for developing a business plan starts before you establish the goals you would like to achieve for the shop's coming year. (T / F): Answer- This is true-There are 5 phases to the PGA business planning model and goals are in the 3rd phase. Before you establish goals you would like to achieve you must first "Define the Business" and second "Assess the Current State of the Business." (Page 5) 2. A well thought out business plan will typically focus on achieving financial goals. (T / F): Answer- True: For a golf facility or business, a well thought out plan helps: Establish and achieve financial goals (bottom of page 2) 3. Staff should be involved in effective business planning to create a sense of 2 / 24 ownership. (T / F) Page 4 (paragraph 4): Answer- True: One key to the creation of effective business plans is to involve major stakeholders and staff in the planning process. 4. Assessing the current state of business is the most significant advantage of strategic business planning. (T / F): False: The most significant advantage of strategic business planning is that it provides long term vision, destination and does not focus on the current state of the business. (Bottom of page 3) 5. Who should provide direction for creating the business plan at a golf operation?: Input from Key stakeholders is used to establish the facility's purpose and direction. (Page 5 under define the business) 6. What are the five phases of the PGA Business Planning Model?: Define the business, Assess the current state of the business, Develop business goals, objectives, and related strategies, Prepare financial forecasts and budgets, Monitor performance