L5M5 Managing Ethical Procurement and Supply | 177 Questions and Answers(A+ Solution guide)

Advisory, Conciliation and Arbitration Service (ACAS) - A non-governmental agency of the UK government that promotes strong industrial relations practice and provides an impartial free conciliation service to resolve conflicts between employers and employees. ACAS aims to help both sides of the conflict reach a mutually acceptable solution in the hope of avoiding the potential cost, time and stress of a tribunal Alternative dispute resolution (ADR) - A clause that can be included in a contract stating how disputes are to be dealt with Arm's-length relationship -This is a commercial relationship between a buyer and a supplier that are independent or act independently. The focus of the relationship is the exchange of purchase orders and invoices. This type of relationship is the opposite of a collaborative relationship or partnership Attrition - When a business loses staff through employees leaving and not being replaced Blog - Where people write about subjects of interest and post the information on the Internet. People who blog are known as bloggers and they are increasing in number Blue-washing - Refers to organisations that ally themselves with the United Nations through joining programmes like the Global Compact in order to seem more legitimate, while still acting in an unethical or unsustainable way Boycott - Protest by refusing to deal with or buy from a particular individual or business because of its behaviour BRICS countries - An acronym that groups together high-growth emerging markets, standing for Brazil, Russia, India, China and South Africa Capital - Money or assets that can be used for investment or expansionCartel - An organisation created by a formal agreement between a group of producers or suppliers of a good or service to regulate supply in order to manipulate prices Categorisation - The division of organisational spend and suppliers into logical groups Child labour - The exploitative employment of children in an industry Civic obligations - The responsibilities of a citizen. These include serving on a jury or being a witness in court