CIPS | 65 Questions And Answers!!

Tender Process - Determine style of tender Prepare invitation -include info so all bidders understand the need and send a suitable bid Send ITT using suitable platform Receive bids - any bids after deadline date should be disregarded. Evaluate the bids. Check they meet the required expectations, disregard bids that are incomplete or bids that are not the correct standard. Evaluate the bids against the criteria and score. Use a cross functional team so the process is fair Award contract and give feedback Contract management - reduces risk by identifying defects or performance issues at an early stage Restricted tender - A PQQ is sent out to them shortlist qualifying suppliers, once shortlisted they receive an ITT. This is used for large/specialised project usually with a conformance spec. Open tenders - An invitation to bid that is open to all potential suppliers. This means that any potential suppliers who can meet the requirements of the invitation to bid is invited to submit a bid. competitive dialogue - Least common, similar to negotiated, the need is advertised and suppliers are PQQ. Successful suppliers meet to discuss and agree a solution to the need. Once agreed, the procurement team creates a tender and give to suppliers and receive their bids. negotiated tender - Very high value project, this is used without any spec, only the end goal is advertised. The suppliers show interest and then they are sent a PQQ. The selected suppliers discuss with the buyer how they would complete the task. This is the dialogue phase. This must include a minimum of 3 suppliers. They are then invited to submit their bids. Internal Stakeholders - Directors, technical, staff, production, sales & marketing, finance, HR, storage and distribution Connected stakeholders - Shareholders, end customers, intermediary customers, suppliers, financial institutions/lendersExternal Stakeholders - Government, pressure groups, interest groups, community and society, customers Mendelows matrix - High/low power high/low interest 7 effective stakeholder management - Communication - keep them up to date Consultation - ask for feedback and opinions Empathy - understand how the stakeholder is feeling Planning - prepare and plan before engaging stakeholders Relationships - be open and honest fair and reasonable Risk - understand the risk that stakeholders could present and have a strategy Compromise - if the stakeholder has a valid concern then be prepared to Change strategy and accommodate their feedback ROI - return on investment - profit = sales - cost of goods sold