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D1- Analyse the importance of interrelationships within one travel and tourism organisation

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For D1, learners can select one organisation. The work has to be analytical and it is important that the selected organisation will provide sufficient coverage of all aspects of interrelationships. For example, a large tour operator could have complex chains of distribution that may involve many levels, ie sales directly to the customer through their own call centres, via their own website, sales indirectly to customers via high street retail agents, via web-based agents. The tour operator may be integrated horizontally and vertically and they will have certain interdependencies such as retail travel agents, principals (flights and accommodation) and excursion providers. Learners will need to explore all these aspects of interrelationship and analyse their importance to the selected organisation and to the other organisations involved.

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D1 (Thomas Cook)



Introduction:
For D1 I am required to analyse the pros and cons of interrelationships between companies. In order
to thoroughly explore all aspects of interrelationships, I will be focussing on Thomas Cook
organisation. Basically, in addition to my merit work, I will be analysing the importance of
interrelationships with in Thomas Cook. Thomas cooks have been around since 1974. This year they
are celebrating their 175th anniversary which makes them one of the longest running travel agency
company. They are a private sector because they’re not funded by the government. Throughout the
years they have gained a great reputation for their services. Thomas cook is one of the giants of travel
agency companies in the travel and tourism industry. They provide their clients with a holiday
package that consist of all the things needed in a holiday such as accommodation, transport,
attractions, ancillary services etc. they are part of the TUI union which is short for tourist union
international. This union consist of 27 travel agency companies in almost 180 countries.




Thomas Cook- Interrelationships
Sometimes companies in the travel and tourism sector have to put aside their competitiveness and
set up links with one another in order to generate more income together. Thomas cook is connected
with variety of companies and organisations in order to boost their goal of becoming a successful
group. Organsation which are assoiciate with Thomas cook are listed below:

 Eurostar
 Tour operators
 Car rental companies (HEERTz car rental company)
 Hotels (Laterooms.com)
 Disneyland and several other attractions
 Travel insurance company (AXA insuarance)
 Trade Association (ABTA trade association)

Thomas cook have formed partnerships with several businesses. These partnerships tend to benefit
both parties’ interests which is to generate more income. There are many companies that Thomas

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Uploaded on
June 9, 2017
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