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BTEC Business Unit 1 - P3

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Describe how two businesses are organised

Institution
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P3




Heathrow Marriott Hotel




Marriott Hotel is structure in hierarchical. A hierarchy describes the structure of the
management of the business, from the top of the company.

What is the General Manager’s (Ron Vos) role within Marriott Hotel?

In the hotel industry, the general manager is the head executive responsible for the overall operation
of an individual hotel establishment including financial profitability. The general manager holds
ultimate managerial authority over the hotel operation and usually reports directly to a regional vice
president, corporate office, and/or hotel ownership/investors. Common duties of a general manager
include but are not limited to hiring and management of an executive team consisting of individual
department heads that oversee various hotel departments and functions, budgeting and financial
management, and so forth. Within Marriott Hotel the General Managers role would be to make sure
that the directors (Employees just below the General Managers in rank) are doing their job correctly
and are making sure that the people who work for them are doing their job efficiently to keep the hotel
thriving.

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June 5, 2017
Number of pages
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Written in
2015/2016
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