Gain Confidence for Your 2024 Exams with the [Organizations Behavior, Structure, Processes - 12e ,gibson] Test Bank

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Student: ___________________________________________________________________________

1. The transparency of management, business, and professional practices means that social responsibilities
are now a requirement.
True False
2. Suppliers, government agencies, and customers have no say on whether an organization is acting
responsibly.
True False
3. Developing environmentally friendly products can enhance company earnings per share.
True False
4. When change was slow and stability was the rule rather than the exception, organizations typically had a
bottom-up hierarchy.
True False
5. That people work in organizations, produce goods and services, and contribute to society is a
phenomenon limited to the United States.
True False
6. Over the years, consumer expectations have remained fairly constant.
True False
7. People are a resource common to all organizations.
True False
8. Today's workforce looks, thinks, and acts very much like the workforce of the past.
True False
9. Middle managers must perform both leadership and follower roles.
True False
10. Groups within an organization have little impact on individual behavior.
True False
11. A person's behavior in any situation involves the interaction of that individual's personal characteristics
and the characteristics of the situation.
True False




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,12. An organization chart shows the common processes within an organization, such as communication and
decision making.
True False
13. Communication and decision making are common organizational processes.
True False
14. Organizations invariably have a positive culture.
True False
15. Factors in the external environment have an influence on how an organization is structured.
True False
16. Managers increasingly work in an unpredictable economic environment.
True False
17. Group performance is the foundation of organizational performance.
True False
18. Understanding individual behavior is critical for effective management.
True False
19. Learning to manage cultural diversity has become less important in recent years.
True False
20. Stakeholder theory attempts to explain and predict how individual behavior is aroused, sustained, and
stopped.
True False
21. One of the most powerful influences on individual performance is an organization's reward system.
True False
22. A reward system is limited to monetary rewards.
True False
23. Conflict among groups always has beneficial results for an organization.
True False
24. Few people in U.S. society are uncomfortable with the concept of power.
True False
25. Leaders exist within all organizations.
True False




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,26. Without effective leadership practices, instilling concern about quality is difficult, if not impossible.
True False
27. An organization's structure is the informal pattern of activities and interrelationships among the various
subunits of the organizations.
True False
28. Two important aspects of organizational structure are job design and organizational design.
True False
29. Job design refers to the process by which managers specify the contents, methods, and relationships of
jobs to satisfy both organizational and individual requirements.
True False
30. Ethics play a major role in decision making because managerial decisions affect people's lives and
well-being.
True False
31. Managers seldom make decisions involving the allocation of limited resources.
True False
32. If successfully achieving results, a group of chemists working alone on unrelated projects could be
considered an effective group.
True False
33. Writers of the Classical School proposed that managerial work consists of distinct yet interrelated
functions, which taken together constitute the managerial process.
True False
34. Decisional role activities can include the manager making decisions about negotiations with the
organization's constituencies.
True False
35. The intended outcomes of planning activities are mutual understandings about what the organization's
members should be attempting to achieve.
True False
36. The planning function is used to determine who'll do what with whom to achieve the desired end
results.
True False
37. Effectiveness means essentially the same thing to all people.
True False
38. The degree of commitment indicates the degree of effectiveness.
True False




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, 39. Goal achievement isn't readily measurable for organizations that don't produce tangible outputs.
True False
40. Achieving one goal often precludes or diminishes the ability to achieve other goals.
True False
41. Obtaining consensus among managers as to their organization's specific goals is often the easiest part of
the goal-setting process.
True False
42. All organizations acquire resources from the larger environment of which they're a part.
True False
43. In the context of systems theory, the organization is one element of a number of elements acting
independently.
True False
44. Systems theory can be used to describe the behavior of both individuals and groups.
True False
45. Organizations, such as universities, do not need to worry about output to survive.
True False
46. Systems theory emphasizes two important considerations: (1) an organization must be able to adapt to
the demands of its environment to survive, and (2) the organization must meet those demands.
True False
47. Each stakeholder or group of stakeholders expects the organization to behave in ways that benefit them.
True False
48. An organization is considered effective to the extent that it satisfies the interests of the group controlling
the least important resource.
True False
49. Managers of an organization achieve effectiveness by identifying the more influential members of the
most powerful coalitions and satisfying their needs.
True False
50. Achieving effectiveness sometimes requires making significant changes in the entire organization.
True False
51. The purpose of managers in organizations is to coordinate activities in order to achieve effectiveness.
True False




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