ch1
Student: ___________________________________________________________________________
1. The essence of the Nucor way of managing is a command and control style of leadership Ans:
True False
2. One of the people-centered practices in successful companies, according to Pfeffer's research, is to
emphasize short-term profits.
True False
3. The 4-P cycle of continuous improvement focuses on product, price, promotion and people.
True False
4. Management is the process of working with and through others to achieve organizational objectives in
an efficient and ethical manner.
True False
5. Observational studies by Mintzberg and others have found the typical manager's day to be a fragmented
collection of brief episodes.
True False
6. According to the Wilson managerial skill research, effective male and female managers have a
significantly different skill profile.
True False
7. According to Clark Wilson's research, effective managers recognize good performance with rewards and
positive reinforcement.
True False
8. According to the Wilson approach, the effective manager's profile is a result of skill mastery.
True False
9. In today's workplace, individuals are becoming the primary building block of organizations.
True False
10. For future managers, ethical considerations will be a forethought rather than an afterthought.
True False
11. By definition, organizational behavior is research-oriented, and not application-oriented.
True False
1
,12. Three basic levels of analysis in OB are group, team, and organization.
True False
13. OB is a horizontal discipline that cuts across virtually every job category, business function, and
professional specially.
True False
14. Many of the Hawthorne plant findings have turned out to be more myth than fact.
True False
15. Mayo advised managers to attend to employees' emotional needs in her 1933 classic, The Human
Problems of an Industrial Civilization.
True False
16. Theory Y assumptions, according to McGregor, are pessimistic and negative and representative of how
managers traditionally view employees.
True False
17. According to the survey of managers from 36 countries by the American Management Association,
employee satisfaction and productivity ranked as the corporate world's top two concerns.
True False
18. One of Deming's most enduring lessons for managers is his 85-15 rule.
True False
19. The contingency approach discourages managers to view OB within a situational context.
True False
20. The field of OB is in static and final form.
True False
21. Human and social capital cannot be built; it is an inherent quality.
True False
22. POB stands for Permanent Organizational Behaviors.
True False
23. E-business refers to using the Internet to facilitate every aspect of running a business.
True False
24. An e-corporation is one that relies primarily on the internet to buy and sell things.
True False
25. E-business has significant implications for management, but not for organizational behavior.
True False
2
,26. Nucor Corporation is in the business of
A. Data processing
B. Human resource management
C. Making steel
D. Third-party logistics
E. Financial services
27. According to Pfeffer's research, successful companies employed all of these people-centered practices
except:
A. Power to the people.
B. Careful hiring.
C. Job security.
D. Emphasis on status.
E. Trust building.
28. Jeremy, CEO of JNJ Computers, wants to build his company around the people-centered practices.
Based on Pfeffer's research, which of these practice(s) should he adopt?
A. Less emphasis on status
B. Generous pay for performance
C. Power to the people
D. Job security
E. All of these.
29. According to Pfeffer, what percent of today's organizations has the systematic approaches and
persistence to quality as true people-centered organizations?
A. 12 percent
B. 47 percent
C. 88 percent
D. 33 percent
E. 64 percent
30. The 4-P cycle of continuous improvement includes all of these except:
A. People.
B. Promotion.
C. Products.
D. Productivity.
E. Processes.
31. Which of these is a component of productivity in the 4-P cycle of continuous improvement?
A. System flexibility
B. Organizational learning
C. Reduced waste and rework
D. Technological advancement
E. Readiness to change and adapt
32. _____ is the process of working with and through others to achieve organizational objectives in an
efficient and ethical manner.
A. Organizational manner
B. Sociology
C. Organization theory
D. Management
E. Anthropology
3
, 33. Clark Wilson's managerial skills profile includes all of these except:
A. Control details.
B. Provides feedback.
C. Applies reasonable pressure for good accomplishment.
D. Facilitates work.
E. Possesses monocultural orientation.
34. According to the Wilson managerial skills research, dealing effectively with_____ is what management
is all about.
A. People
B. Products
C. Processes
D. Productivity
E. Skills
35. The Wilson managerial skills research yields which of these following lessons?
A. Dealing effectively with productivity is what management is all about.
B. Effective female and male managers do not have significantly different skills profiles.
C. Managers with high skill mastery tend to have a poor submit performance than managers with low
skill mastery.
D. Dealing effectively with products is what management is all about.
E. All of these.
36. If Monica wants to be an effective manager, which of these skills, according to Wilson's research, she
should focus on developing?
A. Vertical communication
B. A monocultural orientation
C. Develop narrow specialty
D. Empowerment and delegation
E. Competitive interpersonal relationships
37. Future managers will tend to use which of these criteria for compensation?
A. Status
B. Time
C. Results
D. Effort
E. Rank
38. The nature of interpersonal relationships for 21stcentury managers should be which of these?
A. Win-lose
B. Competitive
C. Judicial
D. Neutral
E. Cooperative
39. In today's workplace, ______ are becoming the primary building block of organizations.
A. Teams
B. Suppliers
C. Contingent employees
D. Individuals
E. CEO's
4
Student: ___________________________________________________________________________
1. The essence of the Nucor way of managing is a command and control style of leadership Ans:
True False
2. One of the people-centered practices in successful companies, according to Pfeffer's research, is to
emphasize short-term profits.
True False
3. The 4-P cycle of continuous improvement focuses on product, price, promotion and people.
True False
4. Management is the process of working with and through others to achieve organizational objectives in
an efficient and ethical manner.
True False
5. Observational studies by Mintzberg and others have found the typical manager's day to be a fragmented
collection of brief episodes.
True False
6. According to the Wilson managerial skill research, effective male and female managers have a
significantly different skill profile.
True False
7. According to Clark Wilson's research, effective managers recognize good performance with rewards and
positive reinforcement.
True False
8. According to the Wilson approach, the effective manager's profile is a result of skill mastery.
True False
9. In today's workplace, individuals are becoming the primary building block of organizations.
True False
10. For future managers, ethical considerations will be a forethought rather than an afterthought.
True False
11. By definition, organizational behavior is research-oriented, and not application-oriented.
True False
1
,12. Three basic levels of analysis in OB are group, team, and organization.
True False
13. OB is a horizontal discipline that cuts across virtually every job category, business function, and
professional specially.
True False
14. Many of the Hawthorne plant findings have turned out to be more myth than fact.
True False
15. Mayo advised managers to attend to employees' emotional needs in her 1933 classic, The Human
Problems of an Industrial Civilization.
True False
16. Theory Y assumptions, according to McGregor, are pessimistic and negative and representative of how
managers traditionally view employees.
True False
17. According to the survey of managers from 36 countries by the American Management Association,
employee satisfaction and productivity ranked as the corporate world's top two concerns.
True False
18. One of Deming's most enduring lessons for managers is his 85-15 rule.
True False
19. The contingency approach discourages managers to view OB within a situational context.
True False
20. The field of OB is in static and final form.
True False
21. Human and social capital cannot be built; it is an inherent quality.
True False
22. POB stands for Permanent Organizational Behaviors.
True False
23. E-business refers to using the Internet to facilitate every aspect of running a business.
True False
24. An e-corporation is one that relies primarily on the internet to buy and sell things.
True False
25. E-business has significant implications for management, but not for organizational behavior.
True False
2
,26. Nucor Corporation is in the business of
A. Data processing
B. Human resource management
C. Making steel
D. Third-party logistics
E. Financial services
27. According to Pfeffer's research, successful companies employed all of these people-centered practices
except:
A. Power to the people.
B. Careful hiring.
C. Job security.
D. Emphasis on status.
E. Trust building.
28. Jeremy, CEO of JNJ Computers, wants to build his company around the people-centered practices.
Based on Pfeffer's research, which of these practice(s) should he adopt?
A. Less emphasis on status
B. Generous pay for performance
C. Power to the people
D. Job security
E. All of these.
29. According to Pfeffer, what percent of today's organizations has the systematic approaches and
persistence to quality as true people-centered organizations?
A. 12 percent
B. 47 percent
C. 88 percent
D. 33 percent
E. 64 percent
30. The 4-P cycle of continuous improvement includes all of these except:
A. People.
B. Promotion.
C. Products.
D. Productivity.
E. Processes.
31. Which of these is a component of productivity in the 4-P cycle of continuous improvement?
A. System flexibility
B. Organizational learning
C. Reduced waste and rework
D. Technological advancement
E. Readiness to change and adapt
32. _____ is the process of working with and through others to achieve organizational objectives in an
efficient and ethical manner.
A. Organizational manner
B. Sociology
C. Organization theory
D. Management
E. Anthropology
3
, 33. Clark Wilson's managerial skills profile includes all of these except:
A. Control details.
B. Provides feedback.
C. Applies reasonable pressure for good accomplishment.
D. Facilitates work.
E. Possesses monocultural orientation.
34. According to the Wilson managerial skills research, dealing effectively with_____ is what management
is all about.
A. People
B. Products
C. Processes
D. Productivity
E. Skills
35. The Wilson managerial skills research yields which of these following lessons?
A. Dealing effectively with productivity is what management is all about.
B. Effective female and male managers do not have significantly different skills profiles.
C. Managers with high skill mastery tend to have a poor submit performance than managers with low
skill mastery.
D. Dealing effectively with products is what management is all about.
E. All of these.
36. If Monica wants to be an effective manager, which of these skills, according to Wilson's research, she
should focus on developing?
A. Vertical communication
B. A monocultural orientation
C. Develop narrow specialty
D. Empowerment and delegation
E. Competitive interpersonal relationships
37. Future managers will tend to use which of these criteria for compensation?
A. Status
B. Time
C. Results
D. Effort
E. Rank
38. The nature of interpersonal relationships for 21stcentury managers should be which of these?
A. Win-lose
B. Competitive
C. Judicial
D. Neutral
E. Cooperative
39. In today's workplace, ______ are becoming the primary building block of organizations.
A. Teams
B. Suppliers
C. Contingent employees
D. Individuals
E. CEO's
4
