nha ccma 2023 with correct answers

nha ccma 2023 A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make? - correct answer liniments contain a higher portion of oil than medicated lotions What does the word "antenatal" mean? - correct answer before birth Which of the following would be a direct result of lipid depletion in the human body? - correct answer The decrease in the amount of estrogen produced. A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life. "The assistant should identify that the patient is in which of the following stages of grief? - correct answer depression A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take? - correct answer remain within the patients view to allow lip reading A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading? - correct answer place the stethoscopes diaphragm over the patients palpitated artery A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take? - correct answer check capillary refill in the patients finger A provider prescribed oxycodone for a patient after abdominal surgery. Which of the following described this type of medication? - correct answer oxycodone is a schedule 2 controlled substance and has a high potential for abuse A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure? - correct answer hemostat A medical assistant is preparing a patient who has a bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for the electrode placement? - correct answer abdomen A medical assistant is preparing to apply ointment to several abrasions on a patients leg. Which of the following supplies should the medical assistant use to remove the medication from the jar? - correct answer a tongue blade A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as stage 2 hypertension? - correct answer 150/95 mm hg If the name of a condition ends with the suffix "-itis", what does that indicate - correct answer inflamed The parent of a child who has pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is which of the following types of infection? - correct answer parasitic A medical assistant is explaining to a female patient how to collect a clean catch urine specimen. Which of the following instructions should the assistant include? - correct answer with the labia spread urinate a small amount into the toilet before collecting the sample A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant take? - correct answer gown A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make? - correct answer ill be collecting a blood sample from you today. there will be a small stick in your arm A medical assistant is measuring the circumference of an infants head. Which of the following actions should the assistant take? - correct answer place the zero mark of the measuring tape against the infants forehead Having your hands in your pockets when talking to a patient may be regarded as what? - correct answer dismissive body language If a patient makes his/her condition worse by ignoring medical advice, that may be considered: - correct answer contributory negligence If a patient cancels an appointment it is essential that you...? - correct answer check if they need to reschedule Who should explain the costs of their care to a patient? - correct answer the administrative staff A medical assistant is reinforcing teaching with a patient about the self-administration of insulin injections. Which of the following patient statements indicates an understanding of the teaching? - correct answer i will roll the bottle between my hands before drawing the medication A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first? - correct answer evacuate staff and patients from the immediate area A medical assistant should use which of the following solutions to prepare a patients skin prior to drawing blood cultures? - correct answer Chlorhexidine When assisting a provider with a punch of biopsy of a mole, which of the following tasks should a medical assistant expect to perform? - correct answer recieve and prepare tissue specimens for processing A medical assistant is preparing to administer a liquid, oral medication to a parent. Which of the following methods should the assistant use to ensure the correct dose is delivered? - correct answer pour the medication to the prescribed dose in the medicine cup on a flat surface A medical assistant is scheduling diagnostic tests for a patients liver and pancreas. Which of the following systems is being assessed? - correct answer digestive Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw? - correct answer inspect the integrity of the needles seal A medical assistant is testing a patients visual acuity using a Snellen chart. Which of the following actions should the assistant take? - correct answer make sure the patient does not lean forward during the test A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter? - correct answer January 1, 2020 A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on the adequate interaction between which of the following two body systems? - correct answer circulatory and respiratory Which of the following cell structures is the source of energy for a cell? - correct answer mitochondria An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. Which policy is the primary policy for the adolescent? - correct answer the policy of the parent who has the earliest birth month Which of the following items in a medical office are considered administrative office supplies? - correct answer letterhead, envelopes, and business card A medical assistant is caring for a 4 month old infant who has a temperature of 100.4F. Which of the following is this temperature when converted to Celsius? - correct answer 38C A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics? - correct answer silvery, scaly Where do cardiac electrical impulses originate in the heart? - correct answer sinoatrial node According to the regulation of controlled substances, which of the following is true of a schedule 1 drug - correct answer have no accepted medical use A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. which of the following actions should the assistant take. - correct answer remain within the patients view to allow lip reading A medical assistant is coding an office visit during which the provider reviewed the systems related to a patients chief complaint but did not discuss the patients family or social history. Which of the following procedure codes should the assistant use for this visit. - correct answer Expanded problem-focused history A medical assistant is preparing a patient who has anemia for an exaamination by the provider. Which of the following manifestations should the assistant expect to find. - correct answer Irregular heartbeat The patients bill of rights protects individuals from which of the following - correct answer Denial of care due to patients age A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray? - correct answer scissors Whic of the following techniques should a medical assistant use for the routine cleaning of EKG cables. - correct answer disinfection Which of the following additives should be used when performing a CBC - correct answer EDTA Which of the following dressings should a medical assistant use on a partial-thickness burn? - correct answer Non-adherent dressing An MA is caring for a pt. who has recently recieved a terminal diagnosis and is crying. Which of the following actions should the assistant take? - correct answer allow the patient to cry Which of the following positions is appropriate for a pelvic examination. - correct answer lithotomy Which of the following documents indicates how a patients medical records will be used and disclosed by a medical office? - correct answer notice of privacy practices (NPP) An MA is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the pt. - correct answer Place the tablet between your gums and cheek A medical assistant is cleaning an exam room after assisting a provider with a biopsy. Which of the following actions should the assistant take? - correct answer Hold sharps by the blunt end to avoid needlestick injury An MA is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform? - correct answer head circumference Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit? - correct answer position the infant on his back Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet - correct answer swallow the tablet whole with a glass of water A provider examines an older adult pt who is disabled and has a lesion on her arm. An MA should anticipate a refferal for this patient to which of the following ancillary services? - correct answer home health care An MA in an emergency clinic is admitting several patients. The assistant should recognized that the provider should see which of the following patients first. - correct answer an older adult patient who has diabetes and has blood pressure of 80/42 mm Hg A medical assistant is checking a patient's hearing using the weber test. Which of the following actions should the assistant take? - correct answer Ask the patient is he hears the vibration louder in one ear than the other At work, a medical assistant cared for a neighbor who sustained multiple injuries in the fall. After work, another neighbor asked the assistant what happened to the neighbor who fell. Following the American Association of medical assistance code of ethics, which of the following responses should the assistant make? - correct answer i cant share any information about what happens at my job A medical assistant is reviewing laboratory requisitions. For which of the following pt conditions should the assistant perform a capillary collection rather than a venipuncture? - correct answer previous thromboses when performing the palpatory method for obtaining blood pressure, which of the follwoing indicates the level at which the medical assistant should inflate the cuff? - correct answer 30 mm hg above the radial pulse cessation A medical assistant should insert the needle at which of the following angels during a venipuncture - correct answer 15 angle An MA is collecting information from a pt who reports persistent pain in the left upper quadrant. the assistant should note that this area contains which of the following organs? - correct answer stomach in which of the following positiojns should a medical assistant place a healthy patient in preparation for a rectal examination? - correct answer sims An MA is preparing a pt who has bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement? - correct answer abdomen An MA is performing a fecal occult blood test using a guaiac card. Which of the following actions should the assistant take? - correct answer interpret a blue color as a positive result An MA is collecting data from a patient who has cold sore on his lips. The assistant should identify that which of the following viruses causes this condition? - correct answer herpes simplex type 1 Which of the following items include on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure - correct answer diagnosis code A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means that the practices health care team will focus on improving care for patients who have which of the following types of medical coverage? - correct answer medicare An MA is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. which of the following foods should the assistant recommend as the best source of insoluble fiber? - correct answer pears with skin An Ma is talking with a pt who reports forgetting whether she has taken her prescribed medication each day. Which of the following responses should the assistant make? - correct answer Try putting your medications in a weekly medication dispenser for the upcoming week To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients? - correct answer Examine personal religious and cultural values and beliefs to identify any biases An MA is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants? - correct answer right upper An MA is scheduling a patient for an outpatient procedure. Which of the following actions should the assistant take first? - correct answer obtain an oral or written order from the provider for the procedure When measuring a pt's respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading? - correct answer count the respirations while the pt thinks his pulse is being obtained An MA is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the pt for information, support, and links to community services? - correct answer American red cross An MA is administering an injection and the patient faints. Which of the following actions should the assistant take? - correct answer place the patient in a supine position An MA is caring for an infant who suddenly becomes unresponsive for unknown reasons. Which of the following actions should the assistant take? - correct answer initiate cpr An MA is reviewing a pts medical history prior to the pts appt. Whcih of the following laboratory results indicates the need to schedule an extension of the current visit - correct answer fasting blood glucose 168 mg/dl Which of the following terms refers to the range of fees charged by providers who have similar training and experience and practice in the same gographical area? - correct answer customary An MA is administering an intramuscular injection into the gluteus medius of an adult pt. At which of the following angles should the assistant insert the needle. - correct answer 90 angle An MA is caring for a pt who is experiencing chills, nausea, and dizziness. The patients face appears pale. The assistant should recognize that the patient is exhibiting manifestations of which of the following medical emergencies? - correct answer syncope an MA works at an urgent care center that uses open hours scheduling. Which of the following describes this form of schedule? - correct answer patient arrives at their convenience and are seen on first come first served basis An Ma is reinforcing teaching about a cardiac event monitor with a patient. which of the following statements by the patient indicates an understanding of the procedure? - correct answer i will record any symptoms i experience in the event log An MA is preparing a pt who has congestive heart failure for an examination by the provider. Which of the following manifestations should the assistant expect? - correct answer shortness of breath An MA is collecting blood samples to measure a pts cholesterol levels. Which of the following actions should the assistant take before collecting the Pts blood? - correct answer make sure the patient didnt eat any food for the past 12 hr An MA is preparing to file the paper chart chart for Mary St. Thomas. Where should this file be placed when filed along with the charts for Mary Perez, Elizabeth Saint, and John A. Thomas. - correct answer after elizabeth saint and before john a thomas WHen choosing a diagnosis code, an MA should consider which of the following actions in order to avoid an insurance denial? - correct answer coding to the highest level of specificity An MA is transcribing a perscription for magnesium sulfate into a pt's medical record. Which of the following should the assistant use to document this medication? - correct answer magnesium sulfate When assisting a provider with a punch biopsy of a mole, which of the following tasks should an MA expect to perform? - correct answer recieve and prepare tissue specimens for processing Which of the following routes of administration should an MA use when performing a tuberculin skin test? - correct answer intradermal which of the following actions should the MA take when obtaining the head circumference of an infant? - correct answer record the measurement to the nearest 0.6 cm If an MA drops an instrument on the floor then puts it back on the sterile tray, and the site of the procedure gets infected, which of the following torts has the assistant committed? - correct answer negligence An MA recieves a call from a pt requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the assistant take? - correct answer refer the patients request to the provider an MA is applying a transdermal patch for a pt. Which of the following actions should the assistant take? - correct answer apply the patch to a hairless area of the patient skin an MA is preparing a patient for an enema. In which of the following positions should the assistant place the patient for this procedure? - correct answer sims An MA is caring for a pt who is 5'7" tall. Which of the following i the patients height in centimeters? - correct answer 170 cm An MA is caring for a patient who has terminal colorectal cancer with a life expectancy of 6 months. the patient states, " I dont know if its time to begin hospice care yet." Which of the following statements should the assistant make? - correct answer hospice can help manage your pain and comfort during the final months of your life An MA is administering heparin subcutaneously to a patient.Which of the following actions should the assistant take - correct answer inject the medication slowly An MA is reviewing a patients recent medical history and notes that she has a healing fracture of the distal femur. Where on the patients body should the assistant expect to find the injury? - correct answer just above the knee Several patients arrive at a clinic at the same time requesting care. An MA should recognize that which of the following patients chief complaints is the priority for the provider to address? - correct answer an adult patient who is experiencing dyspnea and congestion An MA must invert anticoagulant tubes to prevent which of the following? - correct answer clotting AN MA is preparing to administer a liquid, oral medication to a patient. which of the following methods should the assistant use the ensure the correct dose is delivered? - correct answer pour the medication to the prescribed dose in the medicine cup on a flat surface an MA should understand that the chain of custody form is used for which of the following? - correct answer ensuring that a specimen is packaged as directed after a pt leaves an exam room, which of the following actions should an MA take to prepare the exam table for the next pt? - correct answer roll up the disposable paper on the table tightly and quickly an MA is caring for a child who has varicella zoster virus. The MA should recognize that varicella is transferred through which of he following modes of transmissio - correct answer airborne An MA should identify that which of the following vitamins is fat soluble? - correct answer vitamin A A patient tells an MA that his providers office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make? - correct answer i think you feel that your treatment is not effective An MA observes a hematoma developing at the site of a venous blood draw. The MA should do which of the following? - correct answer release the tourniquet and stop the draw n MA is performing an EKG on a patient. which of the following describes the appropriate placement of the electrodes - correct answer tabs downward on the arm an MA is assisting a provider with the repair of a laceration on a patient's head. the providers prescription for the procedure includes an injection of 10 mL of lidocaine with epinephrine. The assistant should recognize that which of the following is the purpose of epinephrine in the local anesthetic? - correct answer to reduce bleeding at the site when completing documentation in a patients paper medical record, an MA realizes she made an error. Which of the following actions should the assistant take? - correct answer draw a line through the error and initial it a clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using? - correct answer cluster scheduling which of the following is an MA's role in pulmonary function testing (PFT)? - correct answer coach the patient through the test An MA is cleaning countertops and other surfaces after a surgical procedure in a providers office. Which of the following disinfectants should the assistant use for this purpose? - correct answer 1;10 bleach and water solution An MA is performing a review of items in a clinics inventory. How should the assistant classify dressings and bandages for inventory purposes? - correct answer clinical supplies which of the following tests is granted waived status under clinical laboratory improvement amendments (CLIA)? - correct answer rapid strep test A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient? - correct answer 1.5 An MA is reviewing laboratory results that confirm a patient has varicella zoster virus. The MA should identify that this micro-organism causes which of the following types of infections? - correct answer chickenpox An MA is collecting vital signs from a 6 y/o child. The MA should recognize that which f the following vital signs is outside of the expected reference range for this patient and should be reported to the provider? - correct answer heart rate 140/min Which of the following parenteral medication routes should the MA administer for a slow release of medication into the bld stream? - correct answer transdermal An MA is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching - correct answer remove your nail polish before the test An MA is preparing to assist a provider with suturing a wound. which of the following items should be in the sterile field for this procedure? - correct answer hemostat which of the following is a step in the process of skin preparation prior to a surgical procedure? - correct answer clean the surgical site with antiseptic An MA is performing a 12-lead EKG on a pt. which of the following electodes should the assistant place to the left of the sternum at the fourth intercostal space? - correct answer v2 which of the following is the largest and uppermost section of the brain? - correct answer cerebrum a patient reports feeling depressed due to the recent loss of a partner.In which of the five stages of the grief process does depression present itself? - correct answer fourth An MA is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the MA choose? - correct answer 1/2-5/8 inch needle, 25 gauge Which of the following statements made by an MA demonstrates an understanding of required patient identification techniques? - correct answer i will ask the patient to state and spell their full name and provide their date of birth before administering vaccines An MA is faxing a perscription to a patients pharmacy. Which of the following actions should the assistant take? - correct answer call the pharmacy to confirm receipt of the faxed prescription An MA is entering a new prescription into a patient's EMR, while entering the prescription an alert notifying the assistant of a medication interaction appears on the screen. What should the MA do? - correct answer consult w/ the provider before continuing to process the prescription An MA is assisting a patient whose insurance does not cover immunizations. Who can you refer the patient to? - correct answer department of health and human services (HHS) An MA needs to type a professional business letter from the office. Which of the following formats is appropriate? - correct answer keep flush with the left margin An MA is performing an ear irrigation for an adult patient who has a cerumen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution? - correct answer pull the pinna of the ear up and back An MA is replacing a sharps container in an exam room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident? - correct answer OSHA form 301 Which of the following laboratory results should the MA recognize is abnormal? - correct answer potassium 3mEq/L An MA is talking w/ an older patient who has experienced several injuries at home over the past 6m. The patient lives alone and has no family nearby. Which of the following responses should the MA make to help ease the patients transition to assisted living or long-term care? - correct answer It seems like it is no longer safe for you to be at home alone, Let's talk about other options. An MA is reinforcing teaching with a patient who is scheduled for a standard 12-lead EKG. Which of the following statements should the assistant make? - correct answer you should refrain from talking during the procedure An MA receives a phone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The MA should use which of the following techniques to address the pt's reluctance? - correct answer use a reflective statement to recognize the patients concerns which of the following cardiac procedures is within an MA's scope of practice and does not require a licensed technician or provider to assist or perform it? - correct answer Holter monitor application the laboratory report on a patient indicates a hemoglobin level of 7 g/dL. What is the first action for an MA to take? - correct answer notify the provider An MA receives a denial of payment for a patients cholecystectomy. The reason stated is "noncovered service" If this procedure was deemed emergent by the provider, which of the following actions should the assistant take? - correct answer instruct the patient to contact the insurer about the denial of payment When removing sutures, why is it important for an MA to place the removed sutures on a gauze pad? - correct answer to determine the number of sutures removed An MA is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results? - correct answer using an over the counter vaginal cream prior to the test An MA is preparing a patient to have cryosurgery following an abnormal Papanicolaou test. Which of the following statements should the assistant make to explain the procedure? - correct answer "Cryosurgery involves an extremely cold probe to freeze and kill abnormal cells Which of the following statements made by a medical assistant, regarding an artifact, demonstrates a need for further teaching? - correct answer "Electrical interferance on the EKG is not caused by cell phones. hich of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse? - correct answer Whistleblower protection act An MA should identify which of the following as a characteristic of anorexia nervosa? - correct answer excessive exercise An MA is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine info for this report? - correct answer database management An MA has just received a derogatory email from a dissatisfied patient. What action should the assistant take? - correct answer Print the email and make notes about topics to be addressed prior to formulating a response According to OSHA's guidelines for proper waste disposal, which of the following should a CCMA place in a regular waste container? - correct answer an empty urine container A medical assistant requests that a patient pay her insurance copayment at the time she arrives for her appointment.The patient becomes defensive and asks why she should pay for care she has not yet received. Which of the following responses should the medical assistant make? - correct answer "I understand you're concerned, so you're welcome to pay at the end of your appointment." A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patients chart? - correct answer to prove the office was not negligent A medical assistant is classifying services that a patient requires. The assistant should identify which of the following as an ancillary diagnostic service? - correct answer pathology A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a $20 copayment, a 90/10 coinsurance, and has met his deductible. What is the total amount the patient will pay the provider for this procedure? - correct answer 40 A medical assistant is preparing to calculate a patients heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation? - correct answer Divide 1,500 by the number of small boxes between two R waves A patient presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment. Who is responsible for counseling the patient? - correct answer provider A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process? - correct answer sanitization A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit? - correct answer problem focused examination A medical assistant notices that the medical office is not providing PPE for staff. Which of the following regulatory agencies should the assistant contact? - correct answer OSHA A patient who has vulvovaginal candidiasis asks a medical assistant for more info about her infection. The assistant should begin by explaining that candidiasis is which of the following types of infections? - correct answer fungal A medical assistant is caring for a patient who weighs 72kg. What is this patients weight in lb? - correct answer 158.4 lbs Which of the following is a formal authorization that identifies an individual as legally able to make decisions on behalf of a patient? - correct answer durable power of attorney While measuring a patients pulse, the medical assistant should recognize that which of the following patient factors can contribute to an erroneous pulse rate? - correct answer movement when coding with the ICD 10 CM, where should the medical assistant begin the process of looking up a diagnosis code for breast cancer? - correct answer the alphabetic index A medical assistant is entering patient data into an electronic medical record (EMR) system. Which of the following information should be entered into the Patient Demographics section of the EMR? - correct answer occupation A patient presents to an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first? - correct answer don gloves A medical assistant is preparing to dispose of bandages that have been removed from a patients open wound. Per OSHA guidelines, which of the following actions should the assistant plan to take? - correct answer place the bandages in a red biohazard bag For a 12-lead EKG, which of the following is the correct placement for the fourth precordial electrode (V4) - correct answer fifth intercostal space left midclavicular line A medical assistant is testing a patients visual acuity using a snellen chart. Which of the following actions should the assistant take? - correct answer make sure the patient does not lean forward during the test A patient informs a medical assistant that he gets headaches when he reads from a computer monitor. The assistant should place this information in which of the following locations when using the SOAP approach to organizing medical records? - correct answer subjective In which of the following scenarios should a medical assistant choose CPT modifier? - correct answer for special circumstances applied to a procedure performed by the provider A primary care provider suspects that a patient has fibromyalgia. A medical assistant should expect the provider to refer the patient to which of the following specialists? - correct answer rheumatologist A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication? - correct answer ac When preparing a patient for holter monitoring, which of the following actions should a medical assistant take? - correct answer Vigorously dry the patient's skin prior to electrode placement a medical assistant should complete documentation in a patient's medical record at which of the following times? - correct answer immediately following a procedure when should the code on glucose cuvettes be compared to the code on the glucometer? - correct answer before a patient is tested which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing? - correct answer dyspnea a medical assistant is reviewing a providers instructions as the patients preparing to leave the office. The provider recommends that the patient purchase an over the counter antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make? - correct answer it is a medication that suppresses the cough reflex which of the following stages of the cardiac cycle on an EKG strip represents ventricular depolarization? - correct answer QRS complex A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment? - correct answer physician assistant A medical assistant is to use the snellen chart to test an adult patient's visual acuity. The assistant should instruct the patient to stand which of the following distances away? - correct answer 20 feet which of the following types of written correspondence can be signed by a medical assistant? - correct answer a notification letter to a patient about surgery arrangements A medical assistant is measuring the circumference of an infant's head. Which of the following actions should the assistant take? - correct answer place the zero mark of the measuring tape against the infants forehead A medical assistant is checking a patient's hearing using the Rinne test. Which of the following actions should the assistant take? - correct answer ask the patient to raise his hand when he no longer hears any sounds A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record? - correct answer papules A medical assistant receives a call from a patient who is irate about a letter she received from her insurance carrier denying a claim. Which of the following statements should the assistant make? - correct answer lets see if there is something we can do at our end. ill ask our claims specialist to review the claim A patient is entitled to which of the following medical records? - correct answer list of medications with diagnosis A medical assistant is measuring a patient's blood pressure with an aneroid sphygmomanometer and a stethoscope. Which of the following actions should the assistant take? - correct answer Make sure the midpoint of the patient's arm is at the level of the patient's heart. A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site? - correct answer warm the patients hand A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness - correct answer validate the patients signature Which of the following terms describes the body's internal adaptation and change to keep body functions in balance? - correct answer homeostasis A medical assistant in an acute care facility is checking in a patient who has a deep laceration. The patient tells the assistant that he cannot accept blood transfusions due to his religious beliefs. Which of the following actions should the assistant take? - correct answer Document the statement in the patient's chart A medical assistant is adding information to a patient's computerized problem-oriented medical record (POMR). Into which of the following sections of the POMR should the assistant enter the patients health history and laboratory results? - correct answer database A medical assistant is reviewing the laboratory results of a patient who has the Epstein- Barr virus. The assistant should identify that this microorganism can cause which of the following conditions? - correct answer mononucleosis A medical assistant is discussing information with a patient about a new that the provider prescribed. Which of the following actions should the assistant take? - correct answer Reinforce teaching about the frequency of medication administration Which of the following techniques should a medical assistant use to put a 7-year-old child at ease prior to administering an injection? - correct answer Explain the procedure to the child in simple steps A medical assistant is caring for a patient who has a body mass index (BMI) of 23. This patient should be categorized as which of the following? - correct answer normal weight According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face shield, and protective apparel? - correct answer assisting a provider with the removal of a cyst A medical assistant is preparing a CMS-1500 insurance claim form for a patient who was treated for a burn injury. Which of the following pieces of information is required on the form? - correct answer current procedural terminology code A provider requests a medical assistant to initiate a referral for a patient to a mental health facility. Which of the following pieces of information is required for the assistant to include in the initial referral? - correct answer diagnosis A medical assistant discovers an unidentifiable liquid on the floor of one of the clinic's treatment rooms.Which of the following materials should the assistant use to remove and dispose of the liquid? - correct answer a clean up kit A provider asks a medical assistant to administer oxygen to a patient who is experiencing respiratory distress. Which of the following actions should the medical assistant take when administering oxygen to the patient? - correct answer insert the tips of the cannula into the patients nostrils The primary code in the CPT coding system consists of how many digits? - correct answer five digits A medical assistant is preparing to draw venous blood samples. The assistant is required by OSHA regulations to wear which of the following pieces of PPE while performing this procedure? - correct answer gloves which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash? - correct answer daytime phone number which of the following groups of EKG leads are bipolar? - correct answer leads I, II, and III A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patients place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill? - correct answer paid in full by workers comp A medical assistant is assisting in the treatment of a patient who experienced a chemical burn. Which of the following steps should the assistant take? - correct answer remove any chemical covered clothing A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant use? - correct answer autoclave A provider asks a medical assistant to reinforce teaching with a patient about her new diagnosis. Which of the following actions should the assistant take? - correct answer document the patients response to the teaching A medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. Which of the following statements should the assistant include? - correct answer you may experience a watery discharge for up to 1 week after your procedure Which of the following organs is located in the right upper quadrant of the abdomen? - correct answer gallbladder A provider is performing a routine rectal examination on a patient. Which of the following supplies should a medical assistant have available during the examination. - correct answer lubricating jelly A medical assistant should recognize which of the following blood pressure readings as indicative of an adult patient whose blood pressure level is classified as elevated? - correct answer 128/78 mm Hg The parent of a child who has pinworms is asking a medical assistant for more info about is childs condition. The assistant should begin by explaining that pinworms are which of the following types of microorganism? - correct answer helminth A medical assistant receives a call from a patient who seems anxious about the result of a test. Which of the following responses should the assistant make? - correct answer "I know you are concerned about your test results. We'll call you as soon as your results come in." When assisting a provider with a vaginal examination and papanicolaou (Pap) test, a medical assistant should identify that which of the following instruments is necessary? - correct answer cytobrush A medical assistant needs to remove all living microorganisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument? - correct answer sterilization The provider orders the medical assistant to prepare a tablespoon of medication for a patient. How many milliliters of medication should the assistant draw up? - correct answer 15 mL A medical assistant is asked to assist a provider with an orthopedic examination. Which of the following instruments should the assistant prepare for the exam? - correct answer goniometer A medical assistant receives a phone call from a parent of a child who has possibly ingested a household cleaner. Which of the following actions should the assistant take? - correct answer contact the local poison control center A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site? - correct answer left heel When performing diagnostic coding, how many characters are used to provide the highest level of specificity with an ICD-10-CM code? - correct answer Seven characters Which of the following types of appointment system allows flexibility to allow for the most consistent patient flow? - correct answer wave scheduling Which of the following actions should the medical assistant take to safeguard a patient's protected health information? - correct answer log off of computers when not in use A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take? - correct answer drop the syringe, needle first, into the biohazardous sharps container A medical assistant is reporting a patient fall that occurred in the front lobby of the clinic. What is the purpose of the assistant an incident report? - correct answer to avoid future reoccurrences A medical assistant is making a new sign-in sheet for the patients who have appointments that day. Which of the following information should the sign-in sheet include? - correct answer providers name A medical assistant is preparing a patient for a physical exam when he notices that the patient's eyes are moving back and forth in a constant, involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? - correct answer nystagmus In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear? - correct answer right ear facing up with the earlobe pulled down and back A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find? - correct answer hot skin A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders? - correct answer emphysema A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges? - correct answer review that days encounter forms to determine if another patient received the services Which of the following should a medical assistant identify as the purpose of a category 2 code in procedural coding? - correct answer identifies preventive measures When performing a first aid procedure to control bleeding of a wound, which of the following actions should a medical assistant take? - correct answer apply layers of sterile gauze A medical assistant is preparing a patient for a procedure to have a mole excised. Which of the following actions should the assistant take? - correct answer cleanse the site with surgical soap and an antiseptic A medical assistant is talking with an older adult patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which of the following resources should the assistant refer the patient? - correct answer meals on wheels When assigning a CPT code, which of the following is the purpose of a modifier? - correct answer Provides additional information or circumstances for a procedure Which of the following methods is used to notify a provider of the denial of a claim by an insurance? - correct answer remittance advice A medical assistant is obtaining information for a patients medical history and physical examination. The patient reports intermittent episodes of ringing in his ears. Which of the following terms should the assistant use when documenting this finding in the patients medical record? - correct answer tinnitus A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take? - correct answer locate the area two to three finger widths below the antecubital space A medical assistant is preparing to use a glucometer to measure a patents blood glucose level. which of the following actions should the assistant take? - correct answer obtain the blood sample after inserting the test strip into the glucometer Which of the following would be a categorized as a flat bone? - correct answer scapula Freud's theory that patients may deceive themselves about the seriousness of their illness is known as what? - correct answer denial