EMD Test questions with correct answers

Effective quality improvement is: - Answer A continuous process designed to improve human performance through measurement, feedback, and education To recertify as an IAED emergency dispatcher (one disapline), you must verify completion of at least ____ hours of approved CDE during the recertification process - Answer 24 The motto of any quality improvement effort should be: - Answer "Let's catch them doing it right!" Individual feedback should always be provided in private. Composite feedback (for the agency and for each shift) should be posted for everyone to see - Answer True Continuing dispatch education should be part of any quality improvement - Answer True List seven protocol components evaluated in case review: - Answer a. case entry b. chief complain selection c. key question d. dispatch life support questions e. diagnostic and instruction tools f. final coding g. customer service ANI/AlI information should always be verified to ensure accuracy - Answer True