Ch.2 Nursing Leadership and Management | Questions and Answers with complete solution

In an attempt to persuade employees to bargain for another type of health insurance, a handout is circulated that describes the present employees' health care insurance as being insensitive, limiting choices of care providers, and providing inferior care. This reflects which aspect of Lewin's planned change? a. Unfreeze b. Move c. Refreeze d. Acceptance - ANS: A Correct: Unfreeze is correct because the change agent promotes problem identification and encourages awareness of the need for change. In alignment with Lewin's stages of change (unfreezing, moving, and refreezing), education and involvement are keys to successful change. People must believe that improvement is possible before they will be willing to consider chang One difference between a leader and a manager is that a: r has legitimate authority. er motivates and inspires others. er focuses on coordinating resources. r focuses on accomplishing goals of the organization. - ANS: C Correct: The terms leadership and management are often used interchangeably, and it is difficult to discuss one without discussing the other. However, these roles have specific traits unique to themselves. The manager is the coordinator of resources (time, people, and supplies) needed to achieve outcomes. The first step in the nursing process and in the problem-solving process is to: a. identify the problem. b. gather information.c. consider the consequences. d. implement interventions. - ANS: B