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Exam (elaborations)

NC BLET 2023: Law Enforcement Communication and Information Systems 100% Solved

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NC BLET 2023: Law Enforcement Communication and Information Systems 100% Solved You may be the ____ link the caller encounters in requesting assistance. First What are the 3 factors of Communicating Artfully? (1) Flexibility (2) Empathy (3) Professionalism Why is speed of response when answering the telephone important? It creates the impression of professionalism, sharpness, attentiveness, and concern. The caller believes the call is important What are the 3 essential parts of the Emergency call? The location, the call type, and the call back number A general rule is to create a visualization of the call. If you can't see the situation, you don't have enough info. What info. is crucial when taking the call? The 5 W's: -Where: location always the first question -What: to classify or prioritize a call -When: priority related to when call occurred -Who: caller info needed -Weapons: ask about weapons In regard to crisis callers and their emotions, wh

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