[Principles of Information Systems,Stair,13e] Test Bank: Your Pathway to A+ Grades

1. Information is simply a collection of raw facts such as an employee number or the total hours
worked in a week.
a. True

b. False

ANSWER: False



2. Data represents real-world things including raw facts such as image and audio data.
a. True

b. False

ANSWER: True



3. A set of random or unrelated tasks performed to achieve a definite outcome is called a process.
a. True

b. False

ANSWER: False



4. The term data is used to label raw facts such as height and weight of a patient.
a. True

b. False

ANSWER: True



5. Using a computer to forecast future sales and order more inventory before a shortage can occur
is an example of information system feedback.
a. True

b. False

ANSWER: False



6. A computer-based information system (CBIS) is a single set of hardware, databases, networks,
people, and procedures configured to collect, manipulate, store, and process data into

,information, but the CBIS does not include software.
a. True

b. False

ANSWER: False



7. Components of a computer-based information system include people such as the CIO (chief
information officer) and end-users.
a. True

b. False

ANSWER: True



8. Increasingly, companies are no longer incorporating computer-based information systems into
their products and services.
a. True

b. False

ANSWER: False



9. An example of the concept of feedback is a factory information system that is programmed to
alert the manager if there is any decrease in productivity so the manager can take corrective steps
to improve productivity.
a. True

b. False

ANSWER: True



10. Either system software or application software, but not both, are needed for all types of
computers.
a. True

b. False

ANSWER: False

,11. Application software, such as Microsoft Word, manages basic computer operations such as
start-up.
a. True

b. False

ANSWER: False



12. QuickBooks is an accounting application used by many large, multinational organizations.
a. True

b. False

ANSWER: False



13. Organizations invest heavily in information systems to improve customer service.
a. True

b. False

ANSWER: True



14. The World Wide Web (WWW) is a network of links on the Internet to documents containing
text, graphics, video, and sound, but does not offer cloud computing capabilities.
a. True

b. False

ANSWER: False



15. An intranet is a network based on Web technologies that allows selected outsiders, such as
business partners and customers, to access authorized resources of a company’s extranet.
a. True

b. False

ANSWER: False

, 16. Since the 1950s, computers have been used to perform common business applications.
a. True

b. False

ANSWER: True



17. When you buy books from another consumer through an online auction site such as
eBay.com, you are involved in e-commerce.
a. True

b. False

ANSWER: True



18. Mobile commerce (m-commerce) is the use of mobile, wireless devices to place orders and
conduct business.
a. True

b. False

ANSWER: True



19. A database is essential to the operation of a computer-based information system.
a. True

b. False

ANSWER: True



20. Electronic business (e-business) goes beyond e-commerce and e-procurement by using
information systems and the Internet to perform business-related tasks and functions.
a. True

b. False

ANSWER: True



21. When a customer buys products using the company's website, it results in transactions that are