Hospitality - Exam Review 2023 Solved

time management - ANSWER-ability to plan and execute control over the amount of time spent on specific activities to effectively accomplish goals in a timely manner Delegation - ANSWER-the process of assigning tasks to others good work ethic - ANSWER-to demonstrate a _____, employees need to be professional, respectful and accountable at all times. respect - ANSWER-to demonstrate_____, employees need to treat people with courtesy, politeness and kindness. Integrity - ANSWER-To demonstrate _____, employees need to be honest and truthful. Perseverance - ANSWER-To demonstrate _____, employees need to work hard, take action and maintain enthusiasm. Commitment - ANSWER-To demonstrate _____, employees need to work well together, act professional and put their customers first. healthy competition - ANSWER-To demonstrate _____, employees need to make the competition fun, stay focused on what the end goal is and show a good attitude. Creativity - ANSWER-To demonstrate _____, employees need to take risks with their ideas and be open-minded. Employability - ANSWER-positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career Professionalism - ANSWER-specific style of behavior in the workplace Mannerisms style of speaking or behaving effective communication - ANSWER-transferring information from one place to another, whether it is vocally, written, visually or non-verbally ethical behaviors - ANSWER-values or standards which direct the way individuals interact with others academic preparation - ANSWER-required for professional advancement; consists of the desire and ability for life -long learning critical thinking - ANSWER-being able to evaluate arguments and information quickly, solve problems creatively and identify mistakes with efficiency