WGU C475 ELNEC Quizzes Module 2 | Questions with 100% Correct Answers | Verified | Latest Update

Mr. G has just been told he has a serious illness. Which of the following statements reflects respectful communication with him about his treatment and illness? - "It is important that we understand what your hopes are for your treatment of this illness." You are teaching your colleagues about myths and realities of communication in palliative care. Which is a correct statement about communication? - "The majority of messages we send are non-verbal." You are helping a new member of the palliative care team understand the ways the behavior of healthcare professionals can produce a communication barrier. Which statement by the team member indicates the need for additional education on communication barriers? - "I will keep an emotional distance in order to maintain a professional relationship with patients." Jane, a 72-year-old woman with end-stage renal disease, tells you she thinks she doesn't want to continue dialysis anymore. Which of the following would be your best response to this statement? - "That is a very important statement, can you tell me more about that?" You are speaking with the family of a patient recently diagnosed with end-stage heart failure. How can you best demonstrate attentive listening? - Use non-verbal signals such as nodding one's head and eye contact.